Lumen help
Using Business Communicator, you can answer or decline voice or video calls. You can use the main window’s active call area or the pop-up window to answer an incoming call.
Business Communicator automatically searches your contacts directory for incoming calls. If the caller’s phone number matches a record in your contacts directory, Business Communicator will display the caller’s name in addition to the phone number.
To answer a voice call, do one of the following:
To decline a voice call, do one of the following:
To answer a video call, do one of the following:
To decline a video call, do one of the following:
Learn more about
Business Communicator
Top 10 articles