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Blocking calls from anonymous callers

If no caller ID appears on an incoming call and you don't want unknown calls ringing on your phone, you can turn on the anonymous call rejection feature.

Note: We recommend that you don’t turn the anonymous call rejection feature on. Customers who've blocked caller ID will not be able to reach you.

To turn anonymous call rejection on:

  1. From the main window’s menu on the left at the bottom, click Options (the gear icon).

    Business Communicator opens the last menu displayed.
  1. From the Options list, select Incoming Calls.
Options > Incoming Calls
  1. Next to Anonymous Call Rejection, move the slider to the right.
Options > Incoming Calls > Anonymous Call Rejection on