Lumen help

Changing the settings for simultaneous ring

To change the settings for simultaneous ring:

  1. From the main window’s menu on the left at the bottom, click Options (the gear icon).

    Business Communicator opens the last options menu displayed.
  1. From the Options list, select Incoming Calls.
Incoming Calls
  1. Next to Simultaneous Ring, click the down arrow.
Incoming Calls > Simultaneous Ring off
  1. If you don’t want your phone to ring while you're on another call, select the Do not ring when on a call checkbox.
  1. To turn on simultaneous ring, move the slider next to Ring Numbers  to the right. To turn simultaneous ring off, move the slider to the left.
  1. To add a simultaneous ring phone number, click the Set number field, then type the phone number. You can add more than one number.
  1. To change a simultaneous ring phone number, in the Set number field:

    1.  Highlight the phone number.

    2. Press the delete key on your keyboard.

    3. Type the new phone number.
  1. To require the person who answers a call to press a key on the phone to accept the call, select the Answer confirmation required checkbox.