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Creating a contact group

You can create contact groups in Business Communicator to make it easier to call colleagues you communicate with frequently. For example, you can make a group called work team, if you regularly conference call or email these associates. After you create a group, you can manage the group by adding and removing contacts. You can also delete the contact group if you no longer need it.

 

By default, Business Communicator lists your groups in alphabetical order on the Contacts screen in the main window. Your groups are listed below your favorites.

 

There are two ways to create a group:
 

  • using the top menu
  • using the + icon on the green banner
Use top menu
Use + icon

Use top menu

To create a contact group using the top menu:

  1. Click the Contacts tab; from the list, select New Group.
New Group
  1. In the Group Name field, type a name for the group.
New Group with name
  1. Click Add to Contacts.
  1. You can also do any of the following:

    • To move a group down in the group list, right-click on a group, then from the options, select Move Down.

    • To move a group to last group on the list, right-click on a group, then from the options, select Move Last.

    • To edit the name of a group, right-click on a group, then select Edit [the name of the group].

Use top menu

To create a group contact using the + icon on the green banner:

  1. Click the + icon to the right of your name.

    Business Communicator opens the New Contact window.
  1. Click the group icon (the middle icon).
New Group
  1. In the Group Name field, type a name for the group.
New Group with name
  1. Click Add to Contacts.
  1. You can also do any of the following:

    • To move a group down in the group list, right-click on a group, then select Move Down.

    • To move a group to last on the list, right-click on a group, then select Move Last.

    • To edit the name of a group, right-click on a group, then select Edit [the name of the group].