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Exploring Business Communicator

Business Communicator offers Voice/Video or Collaboration versions. Both versions give you voice and video functions; however, Collaboration also gives you IM/chat, presence (live status of you and your colleagues), and My Room features.

Voice/Video overview

The Voice/Video version has a green banner across the top of the main window with just your name.  

Main screen (Voice/Video version)

Collaboration overview

The Collaboration version also has a green banner across the top of the main window with your name. In addition, it will have a house icon, the ability to set your status and location, and a circle with your initials where you can add your profile picture.

Main screen (Collaboration version)

Using the menu on the left (for both versions)

Most of the features listed on the menu on the left can also be accessed from the top menu. In the Voice/Video version, you won’t have access to IM/chat history.

Left menu (Voice/Video version)
Left menu (Collaboration version)

Contacts (silhouette icon)—add or remove personal contacts, designate favorites, search, and call contacts.

 

Chat History (chat bubble icon)—(Collaboration version) review previous IM/chat conversations and start a new conversation with a contact.

 

Communication History (handset with a clock icon)—review missed, placed, and incoming calls.

 

Dialpad (dialpad icon)—this click-to-dial feature allows you to make a voice or video call directly from Business Communicator. Or, you can call a contact from Business Communicator and talk from your desk phone.

 

Directory (globe icon)—find contacts in your organization’s directory and call people from the list.

 

Options (gear icon)—add or remove features for signing in, notifications, call control, and setting audio and video preferences.

 

The Voice/Video version has a green banner across the top of the main window with just your name.

Using the active call window (for both versions)

Active call area

Using the active call area in the main window (for both versions)

Active call area > Main window