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Searching for and calling a contact

To search for and call a contact:

  1. From the main window, click either Contacts (the silhouette icon) or Directory (the globe icon).
  1. In the Search and Dial field type your search criteria, then press enter on your keyboard.
Directory > Search results
  1. After you find the contact you want to call, double-click on the record.
Calling
  1. To end the call, from the top of the active call window on the communication ribbon, click the red phone icon.
  1. From the top of the active call window on the communication ribbon, you can do any of the following: