Menu

Lumen help

Setting other lines to ring when your phone rings

You can set up to 10 lines to ring when someone calls your phone using the simultaneous ring feature in Business Communicator. When you or another person answers a call, the other phones set to simultaneously ring stop ringing. If no one answers the call, the caller returns to your line's voicemail.

 

You can change your settings for the simultaneous ring feature or turn simultaneous ring off.

To set other lines to ring when your phone rings:

  1. From the main window’s menu on the left at the bottom, click Options (the gear icon).

    Business Communicator displays the last option menu opened.
  1. From the Options list, select Incoming Calls.
Incoming Calls
  1. Next to Simultaneous Ring, click the down arrow.
Incoming Calls > Simultaneous Ring off
  1. If you don’t want your phone to ring while on you're another call, select the Do not ring when on a call checkbox.
  1. To turn on simultaneous ring, move the slider next to Ring Numbers to the right.
  1. To require the person who answers a call to press a key on the phone to accept the call, select the Answer confirmation required checkbox.

Note: This setting is useful for preventing calls from going to voicemail on the other simultaneous ring phone numbers.

business communicator options incoming calls simultaneous ring setting on with number