Lumen help

Viewing the directory

To view the directory:

  1. From the main window’s menu on the left, click Directory (the globe icon).
Directory (Collaboration version)
  1. To search for a contact, in the Search and Dial field, type your search criteria, then press enter on your keyboard.
  1. After you find the contact, double-click on the record to call the contact.
Calling contact (Collaboration version)
  1. To end the call, from the top of the active call window on the communication ribbon, click the red phone icon.