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Adding a contact to your personal directory

Using the Contacts pane from the Contact Center Client, you can add a contact to your personal directory, so you can call the contact without having to look up the number.

To add a contact to your personal directory:

voip contact center contact center supervisor client
  1. From the Contacts pane, next to Personal, click Edit (the pencil icon).
voip contact center contacts pane speed dial add contact
  1. To add a contact, click Add.
  1. In the Name field, type the contact’s name, then press enter on your keyboard.
  1. In the Number field, type the contact’s phone number, then press  enter on your keyboard.

    The contact is now in your personal directory.