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Deleting a contact from your personal directory

To delete a contact from your personal directory:

contact center agent client
  1. From the Contacts pane, next to Personal, click Edit (the pencil icon).
contacts pane personal directory add contact
  1. From the Edit Personal Contacts list, click on the contact's name.
  1. With the contact's record highlighted, click Delete.

    The contact is now removed from your personal directory.

Note: There’s no prompt to confirm that you want to delete a contact.