If you monitor a colleague’s line, and the line is busy, you can turn the Automatic Callback feature on to call the person back when the line is available.
If you receive a busy signal and want to instruct the system to keep calling the number until the line is free, you need to turn Automatic Callback on.
To turn Automatic Callback on:
Turn Automatic Callback off
If you no longer want the system to keep calling a number that is busy until the line is free, you need to turn Automatic Callback off.
To turn Automatic Callback off:
Learn more about Enterprise Assistant Toolbar
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