PUBLIC SAFETY

Delivering the platform for the next generation 9-1-1 solutions

Protect citizens and first responders with an integrated, highly-secure NG9-1-1 platform designed to improve situational awareness and meet the current and emerging needs of public safety.

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Lumen receives Frost & Sullivan Best Practices Enabling Platform Leadership Award for the second year in a row

“As the public safety sector evolves to a more data intensive environment, and applications become more sophisticated, a “platform-centric” approach will emerge as the optimal architecture to support digital transformation. In this environment, Lumen is uniquely positioned to embrace the next generation of public safety with a transformational platform designed to support technology advancements and visionary innovation.”

— Brent Iadarola

Vice President, Frost & Sullivan

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The network is the underlying foundation of your NG9-1-1 solution

Discover best practices and success stories to help you implement a future-proof emergency response system.

<p><b>Make your NG9-1-1 Solution a Success</b></p>

Make your NG9-1-1 Solution a Success

Bringing together all the parts that make an NG9-1-1 solution is a complex task. Having the right platform as the foundation is key.

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Make your NG9-1-1 Solution a Success

Bringing together all the parts that make an NG9-1-1 solution is a complex task. Having the right platform as the foundation is key.

<p><b>California Certifies Lumen Cloud Call Handling Solution for PSAPs</b></p>

California Certifies Lumen Cloud Call Handling Solution for PSAPs

The State takes an important step in the journey to upgrading and modernizing its 9-1-1 system.

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California Certifies Lumen Cloud Call Handling Solution for PSAPs

The State takes an important step in the journey to upgrading and modernizing its 9-1-1 system.

<p><b>How Can you Make you NG9-1-1 Solution a Success? Start with the Platform</b></p>

How Can you Make you NG9-1-1 Solution a Success? Start with the Platform

A new way of thinking into the future of public safety is required to bring some order into the complexity of NG9-1-1.

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How Can you Make you NG9-1-1 Solution a Success? Start with the Platform

A new way of thinking into the future of public safety is required to bring some order into the complexity of NG9-1-1.

<p><b>End-to-end NG9-1-1 Upgrade for 28 PSAPs Across State</b></p>

End-to-end NG9-1-1 Upgrade for 28 PSAPs Across State

South Dakota advances public safety state-wide with NG9-1-1 network and services.

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End-to-end NG9-1-1 Upgrade for 28 PSAPs Across State

South Dakota advances public safety state-wide with NG9-1-1 network and services.

Solutions designed for public safety

Build a strong foundation with Lumen network, cloud and security solutions.

Next Generation 9-1-1 Services

Next Generation 9-1-1 Services

Power modern emergency call services and mission-critical continuity. 

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Next Generation 9-1-1 Services

Power modern emergency call services and mission-critical continuity. 

<p>Disaster Recovery </p>

Disaster Recovery 

Be prepared with a comprehensive disaster recovery solution.

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Disaster Recovery 

Be prepared with a comprehensive disaster recovery solution.

<p>Contact Center Solutions</p>

Contact Center Solutions

Get a customizable cloud-based contact center that public safety professionals can depend on.

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Contact Center Solutions

Get a customizable cloud-based contact center that public safety professionals can depend on.

Public Safety Resources

Discover best practices and success stories to help you implement your NG9-1-1 system

WHITE PAPER

Z-axis data provides precise emergency response location information.

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WHITE PAPER

Z-axis data provides precise emergency response location information.

BRIEF

Proven methodology for transitioning to NG9-1-1

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BRIEF

Proven methodology for transitioning to NG9-1-1

REPORT

Bringing digital transformation to public safety services.

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REPORT

Bringing digital transformation to public safety services.

BRIEF

Designing a Public Safety Ecosystem

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BRIEF

Designing a Public Safety Ecosystem

SIMPLIFY THE TRANSITION TO NG9-1-1

We can help your transition to NG9-1-1 so you can focus on what matters most: protecting your community.

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