help

WHOLESALE SUPPORT

Powerful, hands-on support from Lumen experts.

Communicate and
collaborate without boundaries

Easily find the best fit for your needs with tailored solutions, seamless collaboration, and our secure global network, to transform your business into something amazing.

Benefits

Security

Protect against cyberattacks and minimize the risk of disruption.

Growth

Ease of collaboration helps your team execute on ideas and ultimately build for growth.

Responsiveness and productivity

Rely on our technology expertise and relationships to enhance your IT agility and enhance your engagement, accelerate problem solving and jump-start productivity.

Features and Specs

Public, private, bare metal or hybrid cloud environments
Native load balancing backed by a 99.9% SLA
Per-use hourly billing
Use Blueprints on demand to build an unlimited number of deployable "templates", including VM specs, operating systems, software packages and scripts
Autoscale: Manage and apply CPU Autoscale policies for Cloud servers. Automatically scale up and down based on user-defined thresholds. Included
Security: "Defense in-depth" security model, with safeguards at multiple levels. Included
Patch Management: Automatic patching of individual servers or Groups through Blueprint, script package or API. Included

CPU up to 16vCPUs (billed hourly, per CPU)
Memory up to 128 GB RAM (billed hourly, per GB)
Storage up to 4 TB local (billed hourly, per GB allocated)
High-performance compute instances offering breakthrough performance for data and web scale architectures like Hadoop, Cassandra and Couchbase (billed hourly)
Support data transfer over the public Internet. (billed per-GB-out, excluding internal data center traffic)
Set custom retention policies for data stored on VMs (billed per GB used)
Shared virtual load balancer (billed monthly)
Content delivery network services from multiple providers (billed per GB used)
Persistent point-to-point (IPSEC) VPN tunnel (billed monthly)

Conduct routine infrastructure administrative tasks, including monitoring and maintenance of equipment as well as firmware and OS updates and patches
Track cloud resource usage and spending with "groups" that match your organizational structure to simplify billing across divisions