Fiber+ Internet
Lumen® Fiber+ Internet provides your business with fast, symmetrical Internet—up to 1 Gbps. Complete turnkey solution includes hardware and ongoing software updates managed by Lumen, with no upfront technology investment required. Internet performance to keep your users productive with a 99% service availability SLA.
Note: Effective August 1, 2024, Fiber+ Internet is no longer available for new sales, moves, adds, or changes. As of August 4, 2026, services are no longer eligible for renewals. This decision aligns with Lumen network optimization initiatives and ongoing focus on strategic, go-forward connectivity solutions. To find a replacement service that meets your needs, please contact your Lumen representative.
Managing Fiber+ Internet
To disconnect a Fiber+ Internet service with a service ID starting with MVL-, disconnect the service starting from the service details page.
To disconnect all other Fiber+ Internet services, create a disconnect request in Lumen Connect®.
Fiber+ Internet support
- Billing, customer service, and product-related questions: chat with us or call 800-871-9244
- Repair issues (after activation): create a repair ticket or call 877-453-8353 (option 1)
