UNIFIED COMMUNICATIONS AND COLLABORATION

Modernize collaboration to maximize ROI

Boost savings and productivity with unified voice, video and chat solutions from Microsoft, Zoom and Webex running on a single UC&C platform.

UNIFIED COMMUNICATIONS AND COLLABORATION

Modernize collaboration to maximize ROI

Boost savings and productivity with unified voice, video and chat solutions from Microsoft, Zoom and Webex running on a single UC&C platform.

Lumen UC&C solutions to deliver business results

UC&C combines voice, video and collaboration tools into one platform, making it easy for teams to communicate and collaborate. Transform how your teams work with solutions from leading providers delivered on one of the largest, most connected global networks.

Lumen UC&C solutions to deliver business results

UC&C combines voice, video and collaboration tools into one platform, making it easy for teams to communicate and collaborate. Transform how your teams work with solutions from leading providers delivered on one of the largest, most connected global networks.

A person in casual attire sits at a desk and participates in a group video call on their computer while taking notes.

31%

lower annual cost for Lumen UC&C customers compared with their previous environments1

31%

lower annual cost for Lumen UC&C customers compared with their previous environments1

70%

of businesses using cloud voice say they now can more cost-effectively support new IT initiatives2

70%

of businesses using cloud voice say they now can more cost-effectively support new IT initiatives2

82%

surveyed saw a significant impact in time savings among IT staff2

82%

surveyed saw a significant impact in time savings among IT staff2

Why Lumen?

A group of people sit around a table and hold a video call with another person displayed on a wall-mounted monitor.

Maximum flexibility and choice

Bring your own equipment and keep your calling provider, or choose a Lumen calling plan for a seamless transition.

Maximum flexibility and choice

Bring your own equipment and keep your calling provider, or choose a Lumen calling plan for a seamless transition.

A person with glasses works at a laptop at a table in a living room.

Dedicated support

Leverage certified Lumen support teams to help implement and deliver services when and where you need them.

Dedicated support

Leverage certified Lumen support teams to help implement and deliver services when and where you need them.

Pricing

Pricing

Lumen® Solutions for Microsoft Teams

Starting at


$14

per month, per user*

Does not include M365 license

36‑month term required

Lumen® Solutions for Microsoft Teams

Starting at


$14

per month, per user*

Does not include M365 license

36‑month term required

Lumen® Solutions for Webex

Starting at


$13


per month, per user*


36‑month term required

Lumen® Solutions for Webex

Starting at


$13


per month, per user*


36‑month term required

Lumen® Solutions for Zoom

Starting at


$22

per month, per user*


36‑month term required

Lumen® Solutions for Zoom

Starting at


$22

per month, per user*


36‑month term required

Best for

Midsize and large enterprises

Midsize and large enterprises

Small and midsize enterprises

Seats

250+

5+
1+

Implementations

  • Self-installation
  • Fully managed by Lumen
  • Self-installation
  • Fully managed by Lumen
  • Self-installation
  • Fully managed by Lumen (add-on) 

Voice connectivity

  • Lumen® Voice Complete®
  • Teams Phone (add-on)
  • Lumen® Voice Complete® (add-on)
  • Webex Calling
  • Lumen® Voice Complete® (add-on)
  • Zoom Phone (add-on)

Support

Tier 1 and Tier 2 support

Tier 1 and Tier 2 support

Tier 1 and Tier 2 support

Meetings




Chat



Cloud calling



File sharing

Whiteboarding


Optional add‑ons

Premier support



*Listed rates available to qualifying business customers purchasing service for an eligible, continental U.S. location. Requires a 36-month term commitment and minimum purchase as stated. Monthly rates include features listed and exclude network connectivity, applicable monthly usage, Microsoft licenses, optional add-on products and services, taxes and fees, which are all additional charges. Early termination fees will apply as set forth in customer’s service agreement. Customer must remain in good standing and monthly rate may terminate if customer changes account in any manner including, but not limited to, their service location. Services not available everywhere. Lumen may change, cancel, or substitute offers and services, or vary them by service area at its sole discretion without notice. Credit approval and deposit may be required. Offer may not be combined with other offers. Additional restrictions, terms and conditions apply.

FAQs

Lumen UC&C services integrate voice, video and collaboration tools into a single platform, making it easy for teams to communicate and work together, regardless of location. Expected benefits include improved productivity, cost savings and enhanced collaboration.

In addition to Lumen branded products, we offer solutions from leading providers, such as Microsoft Teams, Cisco Webex and Zoom. These solutions include features like cloud calling, video conferencing, chat, file sharing and whiteboarding.

Our enterprise UC&C services are designed with robust security measures, including encryption and multi-layered threat defense, to protect your communications and data.

Yes. Lumen provides comprehensive enablement services, including adoption, consulting, managed services and post-deployment support to help ensure seamless implementation and ongoing management of your UC&C solutions.

Lumen Enablement Services for UC&C help ensure that you have access to expert assistance whenever you need it. This includes help with troubleshooting, updating software and optimizing your setup.

Lumen UC&C services help streamline communication and collaboration, minimizing the time spent managing multiple tools and platforms. This can enable fast decision-making, quality teamwork and enhanced overall productivity.

Absolutely. Our solutions are designed to scale with your business, accommodating additional users and locations as your needs evolve.

Resources

Questions? Let’s talk.

Contact our team to get the assistance and answers you’re looking for.

Questions? Let’s talk.

Contact our team to get the assistance and answers you’re looking for.

Start chat

Request a
sales callback

Call Sales
800‑871‑9244

1IDC, The Business Value of Lumen Cloud-Based UC&C and Voice Solutions, March 2024.

2IDC, InfoBrief: Migrating Voice to the Cloud, Document #US53413825, May 2025.