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Viewing a number inventory report for Voice Complete

You can see a list of phone numbers associated with your Lumen® Voice Complete® service by viewing a number inventory report in Control Center. You can also view call success reports and call detail records for Voice Complete.

To view a number inventory report for Voice Complete:

  1. Click Monitoring, click Voice Reports, then click Voice Complete.
Voice Complete Reports
  1. Select the customer number and billing account with the Voice Complete service(s) you want to a number inventory for.

Note: The number inventory reflects your current inventory, so you cannot select a date range for the inventory.

  1. Click Go.
  1. Click the Number Inventory tab.

    Control Center shows the phone numbers for the Voice Complete service on the customer number and billing account you selected.

    • Telephone Number: the number assigned to a telephone line.
    • Service Location: the service location assigned to the phone number.
    • Route Plan: the route plan assigned to the phone number.
    • Feature Pack: the feature pack assigned to the phone number. Learn more about Voice Complete calling features.
    • Billing Account: the billing account number for the service the number is assigned to. Lumen provides an invoice for each billing account.
    • Customer Number: the customer account number for the service the trunk group is assigned to.
    • Mobility: indicates whether or not the Mobility feature pack is assigned to the phone number.
Voice Complete Reports (showing Number Inventory)
  1. Do any of the following:

    • To filter the list by type of number (e.g., toll free, DID, etc), select an option from the Number Types list.

    • To filter the list by country, select an option from the Country list.

    • To print the report, click the Print icon ().

    • To download the report, click the Download icon ().