Lumen help
Using Control Center, you can request many different types of reports for your Lumen Wholesale toll-free service. In addition to the variety of reports listed above, Control Center lists the reports you requested. You can also schedule reports to run on a regular basis.
Using Control Center, you can view and download call detail records (CDRs) for your Lumen services.
In Control Center, you can use a trunk utilization report to get data and statistics for your Lumen toll-free numbers in near real time. Call record use data is broken out by daily, hourly, monthly, weekly, and busy hour.
You can run service reports for your Lumen 8XX, ANI, and Calling Card services; Control Center offers a variety of reports.
You can retrieve the Hosted Bill Analyst billing reports you've ordered and download them.
You can request an email alert from Hosted Usage Analyst when a billing report you've ordered is ready for viewing.
You can edit an existing use data filter in Hosted Usage Analyst when your search parameters or reporting objectives change.
You can edit the name you gave an account when you assigned it to a hierarchy or node in Hosted Usage Analyst
You can schedule recurring monthly detail reports in Hosted Usage Analyst so you automatically receive them; select the delivery format and how you and your colleagues will be notified when a report is ready.
You can change your Hosted Usage Analyst user preferences (accessed from Control Center); select the number of items displayed per page, manage notifications, and more.
Sometimes when you’re running a billing report you'll get a no data found or SFTP delivery failure error message. These billing report errors are easy to troubleshoot and fix.
You can order a standard detail use report in Hosted Usage Analyst to take a deeper dive into your telecom use data; choose from a variety of standard detail reports.
You can order a use report as a one-time download or on a recurring schedule. Use Hosted Usage Analyst to order the report, check its status, and set up a notification to alert you when the report is ready.
You can retrieve the Hosted Usage Analyst usereports you've ordered and download them.
You can add two descriptions to a phone number in Hosted Usage Analyst, such as who is assigned to the number or where the phone is located.
In Hosted Usage Analyst, you can choose from a wide variety of standard summary reports to help you quickly analyze data and identify high-level trends in your telecom use.
You can create a custom detail use report in Hosted Usage Analyst to review specific factors of your telecom use; create a new report from scratch or copy an existing report.
You need to maintain your available storage space for reports in Hosted Usage Analyst; find your maximum storage limit and remember to delete old reports.
If a standard summary use report doesn't provide you with the information you need, you can create a custom summary use report in Hosted Usage Analyst.
You can delete a pending report order in Hosted Usage Analyst if you no longer need that report.