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You can keep an eye on your business when out of the office or away from your desk on your mobile device with Control Center. You don't need to download an app and changes automatically sync up with your desktop.

You can update your web browser to help improve how quickly pages load, data is shown, and if Control Center is not displaying pages correctly.

Using Control Center, you can request changes to your Lumen services online.

If your Control Center username is assigned to more than one enterprise ID, you can switch from one enterprise to another to work with different Lumen accounts or services without having to sign out and sign in again.

You can use Order Status in Control Center to track the progress of your wholesale orders for Lumen Dedicated and Switched services, batch orders and online order forms, Switched 8XX porting requests, and more.

Using the 1+ Switched and Toll Free page in Control Center, you can view the status of orders you places for toll-free numbers, terminations, route plans, etc.

Using the 1+ Switched and Toll Free page in Control Center, you can place a bulk order for toll-free numbers using a spreadsheet.

Using the 1+ Switched and Toll Free page in Control Center, you can create a bulk order for a toll-free terminations using a spreadsheet to avoid creating an order for terminations row by row. You can create a termination for a ring-to number or a switch/trunk group combination.

Using the 1+ Switched and Toll Free page in Control Center, you can place an order for a toll-free termination for routing multiple toll-free numbers to a single point. You can create a termination for a ring-to number or a switch/trunk group combination. (You can create only one termination per switch/trunk group combination.)

Using the 1+ Switched and Toll Free page in Control Center, you can place a bulk order to create multiple simple route plans at once using a spreadsheet.

Using the 1+ Switched and Toll Free page in Control Center, you can place an order for toll-free numbers to terminate to a unique phone number (termination) or to a trunk group.

Using the 1+ Switched and Toll Free page in Control Center, you can place an order for a complex toll-free route plan.

Using the 1+ Switched and Toll Free page in Control Center, you can place an order for a simple toll-free route plan.

When you set up a Control Center user profile (for yourself or for someone else), you need to choose a unique username and a password. Get tips on how to choose a good username and password.

Learn how to use Bill Analyst (accessed from Control Center) to create and run summary and detail billing reports to analyze your telecom spend.

You can request and download a PDF copy of your Lumen invoice in Control Center. You'll receive an email when the invoice PDF is available to download.

After you've requested a PDF copy of a bill and download it, you can delete it if you no longer need it. Control Center deletes the PDF after 14 days, but you can delete it sooner if you want to be tidy.

You can order a PDF of a prior month's Lumen invoice in Control Center. Control Center stores copies of your current invoice and invoices for the previous 23 months.

Using Control Center, you can view a utilization report for trunk groups for Lumen Voice Complete. The report lists each of your Voice Complete trunks along with traffic utilization data. Select trunk groups (up to 3 at a time) to show a graph of the utilization over time.