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You can change your default view for billing tasks to see a specific account group or all accounts in Control Center.

As a Control Center system administrator, you can reissue security tokens for users in your organization if they forget their security PIN. Reissuing a token means you don't have to remove the token and issue a new one.

You can view a list of documents for your organization that you have access to in Control Center. Once you view the list, you can upload additional documents or remove documents you no longer need.

As a system administrator, you can deactivate users if they no longer need Control Center access (but may in the future). After six months of inactivity, Control Center automatically deactivates a user. You can reactivate users so they can sign in again.

You download a list of users assigned to a Control Center enterprise ID to help you view, sort, and filter the information.

In Control Center, you can manage multiple accounts at one time, instead of signing in using multiple usernames. To do this, you add accounts to your enterprise ID.

As a Control Center system administrator, you can issue a security token to a user (to enable two-factor authentication) so the use can view and manage Security services.

As a Control Center system administrator, you can create an account group to make viewing invoices, paying bills, assigning account, and viewing payment history easier.

When Control Center users in your organization forget their password, you can reset it for them so they don't need to contact Lumen for help.

If you're a Control Center system administrator, you can make other users system administrators as well. There's no limit to the number of system administrators your organization can have.

If you no longer need a document stored in Control Center, you can delete it. You also delete a document if you need to replace an outdated copy or adjust who can access the document. Once you've deleted the old document, you can upload a new copy and specify who can access it.

In Control Center, you can delete an account group if you no longer need it.

In Control Center, you can use My Downloads and My Uploads to send files to and receive files from Lumen.

You can set up new Control Center users with the person's name, email address, phone number, and time zone. You can assign accounts to your users and give them permissions to use Control Center features.

If you're a Control Center system administrator, you can add or delete permissions for users in your organization. Permissions are granted based on a user's role.

If a user in your organization no longer needs to access Security services, you can remove the security token from their Control Center user nprofile.

To view an account document stored in Control Center, you download it.

As a Control Center system administrator you can update profile information for users in your organization, such as changing their email address or phone number. Users can also make changes to their own profile information.

You can change the name of your system administrator in Control Center by contacting your Lumen representative.

If you have existing users who need access to more content on Control Center, you can add them to an existing enterprise ID. You can define their permissions to give access to whole sections, specifc tasks, or designate them as system administrators.