Search results

You can change the name of your system administrator in Control Center by contacting your Lumen representative.

You can keep an eye on your business when out of the office or away from your desk on your mobile device with Control Center. You don't need to download an app and changes automatically sync up with your desktop.

As a Control Center system administrator, you can view a list of notifications set up for your organization: billing, repair tickets, and scheduled maintenance for Lumen services.

You can update your web browser to help improve how quickly pages load, data is shown, and if Control Center is not displaying pages correctly.

You can view Control Center profile information for users in your organization, such as their email address or phone number.

If you are a Control Center system administrator, you can manage whether users can self-register for access to your enterprise ID.

If you no longer need a notification setting for alerting a user about Lumen billing, repair ticket, or scheduled maintenance changes, you can delete it from Control Center.

Using Control Center, you can request changes to your Lumen services online.

You can set a custom name for an enterprise ID in Control Center to help you more easily identify enterprise IDs. For example, you can label an enterprise ID to denote a particular region, department, or holding company for your organization using the Lumen services on the enterprise ID.

If your Control Center username is assigned to more than one enterprise ID, you can switch from one enterprise to another to work with different Lumen accounts or services without having to sign out and sign in again.

You can use Order Status in Control Center to track the progress of your wholesale orders for Lumen Dedicated and Switched services, batch orders and online order forms, Switched 8XX porting requests, and more.

If a Control Center user no longer needs access to manage Lumen services, you can delete their user profile.

As a system administrator, you can deactivate users if they no longer need Control Center access (but may in the future). After six months of inactivity, Control Center automatically deactivates a user. You can reactivate users so they can sign in again.

You download a list of users assigned to a Control Center enterprise ID to help you view, sort, and filter the information.

Using the 1+ Switched and Toll Free page in Control Center, you can view the status of orders you places for toll-free numbers, terminations, route plans, etc.

Using the 1+ Switched and Toll Free page in Control Center, you can place a bulk order for toll-free numbers using a spreadsheet.

Using the 1+ Switched and Toll Free page in Control Center, you can create a bulk order for a toll-free terminations using a spreadsheet to avoid creating an order for terminations row by row. You can create a termination for a ring-to number or a switch/trunk group combination.

Using the 1+ Switched and Toll Free page in Control Center, you can place an order for a toll-free termination for routing multiple toll-free numbers to a single point. You can create a termination for a ring-to number or a switch/trunk group combination. (You can create only one termination per switch/trunk group combination.)

Using the 1+ Switched and Toll Free page in Control Center, you can place a bulk order to create multiple simple route plans at once using a spreadsheet.