Welcome to Lumen Connect℠
Lumen Connect—our new unified digital platform—is designed for speed, simplicity, and control. Lumen Connect delivers real-time visibility, actionable insights, and self-service tools to help you optimize operations and accelerate innovation.
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Invoices
Use Lumen Connect to view your current and past invoices. You can also set the invoice-delivery method for your organization (by account) and enroll in paperless billing:
Payments
Make one-time or recurring payments using Lumen Connect. View scheduled payments and a history of payments posted for your organization:
Billing requests
Create and manage billing-related requests to Lumen, such as requests for credits, adjustments, or address changes:
Billing reports
From Lumen Connect, you can access Bill Analyst to view summary or detail reports to track and analyze your telecom spending data. With your billing data, you can view standard reports or create custom reports to:
- rank telecom expenses as a budget item
- allocate costs across multiple departments or locations
- track calling patterns
- share costs with other departments
- consolidate statements
- align hierarchies, markups, and cost allocations
- allocate automatically
- check for errors
