Editing an account description in Bill Analyst
After you create a hierarchy, add nodes, and assign accounts to it in Bill Analyst, you can update account descriptions to reflect changes in your reporting objectives.
Make your hierarchy the active hierarchy when you open Bill Analyst.
To edit an account description:
- Using the left menu, click Billing, then click Bill Analyst.
- Select the radio button next to the account you want to view, then click LAUNCH BILL ANALYST.
Lumen Connect opens Bill Analyst on a new tab.
- Click the Setup tab.
- In the Hierarchies box, click Set Hierarchy.
- To make, add, or change a description, you need to make sure the hierarchy is active. (Click Set Active Hierarchy to activate the hierarchy you want to edit.)
- Click the Edit levels tab.
- From the Display list, select Accounts.
- Select the checkbox next to the account you want to edit, then click the Edit Descriptions tab.
- In the Description 1 field, edit the description for the service. If you want to add or edit the other description, do so in the Description 2 field.
- Click Save.
