Doing business with Lumen

Supplier policies for contractors, data centre, construction and more. For information related to Brightspeed please see tab below.

Doing business with Lumen

Supplier policies for contractors, data centre, construction and more. For information related to Brightspeed please see tab below.

Succeeding together

Lumen relies on a strong base of suppliers who prioritise timely delivery, high‑quality products and affordable prices for our customers. Suppliers are selected through a competitive sourcing process focused on “best value,” determined by evaluation of supplier proposals and combinations of cost, quality and technology.

To be considered for future business with Lumen, please register via our Supplier Registration Portal. All suppliers must comply with applicable Regional and Global Policies, as well as policies detailed in the Industries and Supplier Diversity sections below.

Existing Lumen suppliers seeking Lumen Accounts Payable or Purchasing may use the Lumen Vendor Intake form.

Succeeding together

Existing Lumen suppliers seeking Lumen Accounts Payable or Purchasing may use the Lumen Vendor Intake form.

Four people in business attire sitting at a conference table having a discussion.

“Supplier engagement represents a strategic advantage in Lumen’s journey, as our suppliers help create value for customers and shareholders. We view our partnerships as catalysts for innovation and efficiency. In essence, the quality of the relationship between customers and suppliers is the foundation of good business.”

– Kate Johnson, President and CEO

Lumen

“Supplier engagement represents a strategic advantage in Lumen’s journey, as our suppliers help create value for customers and shareholders. We view our partnerships as catalysts for innovation and efficiency. In essence, the quality of the relationship between customers and suppliers is the foundation of good business.”

– Kate Johnson, President and CEO

Lumen

Policies and requirements

NA Policies and Requirements

Business Associate Agreement

Drug Testing and Background Check

Environmental Health and Safety Requirements

Insurance Requirements for Master Agreement

Procurement Standard Terms and Conditions

Procurement Standard Terms and Conditions – Resale

Specific Terms and Conditions – Software

Transportation Despatch Manual

EMEA Policies and Requirements

Environmental Health and Safety Requirements

Purchase Order Terms and Conditions

APAC Policies and Requirements

APAC Purchase Order Terms and Conditions

Environmental Health and Safety Requirements

Japan Purchase Order Terms and Conditions

Insurance Requirements for Master Agreement

The mission of the Federal and SLED procurement organisations is to provide procurement and subcontract support for Federal, State, Local and Education agencies/customers. In doing so, Lumen fully supports its Small Business Programme initiatives.

All procurement activities are conducted in accordance with applicable laws, recognised standards of business conduct, the Lumen compliance programme and the expectations of our Federal and SLED customers via contractual and/or flow down requirements.

While Lumen does not guarantee work to potential subcontractors, suppliers and/or teaming partners, we engage quality Disadvantaged, HUBZone, LGBTQ, Minority, Service-Disabled Veteran, Small, Small Disadvantaged, Veteran and Woman Owned Business Enterprises.

Federal Government

FAQ

PO and RFQ Terms and Conditions through 1/21/2021

PO and RFQ Terms and Conditions 1/22/2021 to present

State and Local Government

FAQ

State Local Government and Educational Supplier Terms Conditions

SLED Specific Contracts

Small Business

Small Business Programme