Physical security

• 24/7 first-touch response support
• On-site technical staff
• SAS 70 II certified and PCI DSS compliant
• Strong SLAs

Continuous monitoring

• Web-based portal access
• Real-time alerts with notification
• 24/7 environment monitoring
• Base monitoring (ping, system checks, URL queries)
• Hardware, routers and switches
• Applications and databases

Skilled installation and configuration

• Operating systems
• Network connectivity

Comprehensive management

• Dedicated customer service manager available
• 24/7 support and first-touch response
• Runbook-based approach
• Trend analysis
• Engineer consulting and support