Ricoh Singapore

Delivering on innovation through the power of the cloud.

Rejuventating a world leader

Ricoh Singapore needed to protect business objectives from costs due to aging IT infrastructure and maintenance overhead. Lumen cloud expertise freed up these IT resources to focus on business innovation and digital transformation.

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Migration done right kickstarts business transformation

Challenges
Solutions
Results

Challenges

Required an overhaul of aging, expensive-to-maintain IT infrastructure
Wanted to deliver more resilient, agile customer service
Needed to free up IT resources to focus on supporting innovative business objectives

Challenges

Required an overhaul of aging, expensive-to-maintain IT infrastructure
Wanted to deliver more resilient, agile customer service
Needed to free up IT resources to focus on supporting innovative business objectives

Graphic image depicting cloud computing, showing a computer monitor with a gear and dial icon on screen.

Solutions

Lumen® Managed Cloud Services delivered an efficient migration ahead of schedule
Lumen® Cloud Application Manager introduced on-demand multi-cloud management and consolidated billing
Lumen® Managed Services Anywhere improved operational efficiency and agility

Solutions

Lumen® Managed Cloud Services delivered an efficient migration ahead of schedule
Lumen® Cloud Application Manager introduced on-demand multi-cloud management and consolidated billing
Lumen® Managed Services Anywhere improved operational efficiency and agility

Graphic image depicting cloud computing, showing a computer monitor with a gear and person icon over the screen.

Results

Enabled realization of planned innovations
Increased time and cost savings for customers
Reduced maintenance burden on IT

Results

Enabled realization of planned innovations
Increased time and cost savings for customers
Reduced maintenance burden on IT

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What works for Ricoh Singapore

Lumen® Managed Cloud Services

Seamlessly manage your IT across virtually any infrastructure

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Lumen® Managed Cloud Services

Seamlessly manage your IT across virtually any infrastructure

Lumen® Cloud Application Manager

Orchestrate and manage all your cloud and app resources on one platform

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Lumen® Cloud Application Manager

Orchestrate and manage all your cloud and app resources on one platform

Lumen® Managed Services Anywhere

Simplify governance and speed app delivery while minimizing costs

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Lumen® Managed Services Anywhere

Simplify governance and speed app delivery while minimizing costs

“The attention to detail and technical expertise exhibited by the Lumen team were key differentiating factors for us during our vendor selection process. We embarked on this journey feeling confident that the Lumen team was committed to understanding our requirements and challenges and would enable the digital transformation we needed.”

— Adrian Lim

Head of IT, Ricoh Singapore

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About Ricoh Singapore

Ricoh Singapore is a leading global provider of workplace technologies, including information management and digital services. Driving innovation for more than 80 years, today Ricoh Singapore operates in approximately 200 countries.

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