Built to connect at scale

For Pac-12, every millisecond counts. Streams need to stay crisp, replays need to load instantly and betting data cannot lag without hurting trust and revenue. It needed a partner that could remove bottlenecks and support multiple live feeds in real time. Our high-capacity, low-latency backbone empowered Pac-12 to stay ahead of every split-second update. Today, in partnership with Lumen, Pac-12 is redefining what’s possible in sports broadcasting.

For tech retailer Micro Center, peak shopping moments left no margin for error. Cyberattacks required prevention, inventory needed to stay accurate and checkout could not stall without losing customers. The company needed help keeping digital experiences steady and transactions moving, no matter how busy it all was. With our network and services, Micro Center has the bandwidth to keep shoppers moving without interruption and the added security to block 39 million malicious requests, even during moments of peak demand.

As Hanmi Bank grew, its systems began to struggle with everyday activity. Costs climbed, more customers banked online and more transactions moved through each branch. Slow or unreliable connections caused delays that cut into reliability and customer trust. By delivering a secure, reliable network built on Lumen® Dedicated Internet Access and Lumen® SD-WAN, we empowered Hanmi to easily connect and update systems across every branch, while reducing annual telecom expenses by up to 40%.

Global satellite provider Intelsat was struggling to ensure that its information could travel long distances without slowing down, while its older systems were creating bottlenecks that made expansion more expensive and harder to scale. Today, thanks to Lumen® Wavelength Solutions and Lumen® High-Speed IP Service, Intelsat has 90% more capacity and the ability to move more than 650 TB of traffic daily, enhancing the speed and quality of their service.

In urgent care, every missed call, frozen system and dropped connection affects real-time patient outcomes. American Family Care, an urgent care provider, was scaling across 26 state, but network outages, dropped calls and manual payment flows were putting pressure on clinicians and slowing growth. It needed an AI-era network to modernise healthcare delivery. Lumen® Dedicated Internet Access and Lumen® SD-WAN empowered American Family Care to stabilise, secure and optimise high-performance operations. The results? Fewer than 2% dropped calls, 95% increase in patient engagement, 99.9% uptime and $30,000 in monthly savings.

For Prometheus Hyperscale, building an energy-efficient data centre developer meant moving large data sets efficiently enough to keep up with demand. We identified these challenges and built a private, low-latency network designed for heavy AI workloads. Today, Prometheus Hyperscale anticipates that they will cut power consumption by 50% while keeping performance steady.

Arctic Glacier’s ice manufacturing and distribution depends on knowing where products are and getting them delivered on time. Older systems made it difficult to see issues early and keep operations running smoothly. Together, we upgraded connectivity, modernised network hardware and added around-the-clock monitoring. This gave Arctic Glacier real-time visibility, more reliable delivery and top tier compliance across every audit.

For BlackStar Group, designing and running the technical infrastructure behind live competitive gaming left no room for lag. Live gameplay, streaming and production all depend on ultra-reliable connections. Lumen® Dedicated Internet Access delivered low-latency, high-performance networks built for live esports events. With our hands-on support, BlackStar can now set up events more quickly and deliver consistent performance at venues around the world in a cost-efficient manner.

Pharmaceutical companies depend on connected systems to research new treatments, run trials and deliver medicine on time. When teams cannot access information quickly, mistakes can be made and timelines, costs and patient outcomes are at risk. By connecting labs, offices and partners through secure private networking and high-capacity internet, we make it easier for teams to access and share information without delays. Our built-in security and managed support help protect sensitive data, simplify systems scaling and keep critical work on track.

Our federal mission partner handled large volumes of sensitive data that needed to always stay secure and available. As their NetFlow solution aged, they needed a way to capture essential information and extend visibility outside their defensive perimeter. By replacing the organisation’s legacy systems, we helped cut costs by 50% and added 15 new data fields for deeper analysis, helping to ensure secure, efficient and scalable operations.

Pima County, Arizona, needed to modernise nine legacy 911 call centres to handle emergency calls more quickly and reliably. Its old system was costly to operate, harder to maintain and did not support newer technologies that could improve public safety. By implementing an MPLS network backbone and a Dedicated Network Operating Centre with 24 hours/day 7 day/week monitoring, we gave dispatchers the tools they needed to route calls faster and share critical information. Ultimately, Pima County was able to cut its operating costs by about $30,000 per month.

In rural Oregon, many communities don’t have reliable high-speed internet. Expanding broadband across these underserved communities was essential for education, work and economic opportunities. We helped Link Oregon extend high-capacity fibre into underserved areas, strengthening the backbone that local providers rely on. This expanded access to education, improved reliability in remote regions and brought broadband to the places and people who needed it most.