Lumen Managed VoIP - an IP application that provides real-time, two-way voice capability in IP over a broadband connection - combines the two most-used tools of the business trade, the phone and computer/Internet, creating a single communications platform that delivers the best of both worlds. An outsourced and fully managed solution, Managed VoIP delivers converged technology that requires minimal capital expense, provides automatic software updates, is highly scalable to accommodate growth and offers easy online administration and trouble ticketing.
With Managed VoIP, you make local and long-distance phone calls using an Internet connection. You can also make local, off-net domestic long-distance and off-net international calls to end users on the public switched telephone network (PSTN). You get a choice of packaged options customized to meet your specific needs and calling patterns. Managed VoIP brings it all together, integrating your voice, video and data communications over a single, reliable network service.
- Managed VoIP has two package options, Managed VoIP Office and Managed VoIP Office Enhanced - a combination of local, long-distance, voice and office features - to meet your needs and calling patterns. The service also works with Lumen Networking Internet Port. Standout features include a/an: Personal online dashboard providing voice mail, call logging, find-me/follow-me capabilities, contact manager and easy click-to-call functionality.
- Administration portal enabling online user setup, moves, adds and changes (MACs), hunt/pick-up group configuration and online ticketing.
- Portal access via Microsoft® Outlook® integration providing unified messaging and integrated e-mail and voice messaging capabilities.*
*Requires Office Enhanced package.
IP Phone options also available for an additional fee.