Creating a request for a badge holder report
If you purchased a colocation service from Lumen, you can manage data center badge access using Lumen Connect. You can request a report to review who in your organization has a badge, and their status (disabled or not), department, supervisor, and contact information. After you creating the report request, you can track its status online. Once the report is ready, you can download it from Lumen Connect.
To create a request for a badge holder report:
- Using the left menu, click Support, then click Colocation Requests.
Lumen Connect shows open and recently closed colocation and field-tech requests for your organization.
- Click New Request, then click Access Request.
- Use the Region list to select where you want to request a report for, then select Badge Holder Report from the Request Type list
- Fill in the form giving as much information as possible: choose the date range for the report, provide location information for the data center, select your customer number and billing account number from the lists, and verify your contact information. (You can also add an attachment and additional instructions if needed.)
- When you’re done, click Submit.
Lumen Connect submits your request and gives you a request ID so you can track the status of your request. When the report is ready, you can download it from Lumen Connect.
