ENVIRONMENT

We are committed to pursuing and supporting environmental compliance and sustainability efforts.

Making choices to lessen our environmental footprint

Areas of Focus

Environmental Compliance and Management

We are focused on complying with applicable environmental regulatory requirements. Our environmental management systems (EMS) help us identify and mitigate the environmental impacts of our operations, drive continuous improvement and facilitate regulatory compliance.

Operations and facilities in Brazil, Argentina, Colombia, Peru, Ecuador, Chile and the United Kingdom are certified in accordance with ISO 14001.

Occupational Health and Safety

We are committed to providing a healthy and safe workplace for our employees and others who visit our facilities. Our safety management systems are designed to drive continuous improvement in safety performance by incorporating “risk-based thinking” into our prioritisation of health and safety objectives and organisational safety goals.

Operations and facilities in Brazil, Argentina, Chile, Colombia, Ecuador, Peru and the United Kingdom are certified in accordance with OHSAS 18001 (Argentina, Chile, Colombia, Ecuador and Peru) or ISO 45001 (Brazil and the United Kingdom).

Energy and Emissions

In order to reduce our carbon footprint, we are committed to identifying and implementing energy efficiency and greenhouse gas (GHG) emissions reduction initiatives.

Some initiatives and achievements related to energy and emissions include:

Established two science-based targets to reduce GHG emissions: SBT-1 is to reduce absolute scope 1 and 2 GHG emissions by 18% and SBT-2 is to reduce scope 3 GHG emissions by 10%; both by 2025 from a 2018 baseline year
Reducing our absolute GHG emissions and intensity by purchasing renewable energy and investing in facility efficiency improvements/new technologies
Helping customers reduce their energy consumption with our products and services such as Connector of IoT (Internet of Things) Solutions, Voice over Internet Protocol (VOIP), Lumen Smart Home, online billing/autopay, set-top box energy conservation and small network equipment conservation

Water

We are tracking and managing water usage in our facilities and working to reduce our consumption of water, especially in areas that are drought-stricken or have the potential to be so in the future. Drinking water, irrigation and sewage are Lumen’s primary water consumption and discharge impacts.

Waste

Lumen is committed to establishing and enhancing internal waste management programmes and initiatives to reduce waste through minimisation, re-use and recycling. Our waste management programmes and initiatives are also intended to ensure the appropriate disposition of hazardous wastes and to reduce waste through managing product-end-of-life, which includes recycling and reuse of electronic and communications equipment.

Supplier Environmental Assessment

Ethical and responsible corporate conduct is of the utmost importance, and we expect our suppliers to embrace and share this commitment. Lumen requires suppliers to use reasonable efforts to employ environmentally preferable and energy-efficient services. We conduct environmental reviews of suppliers to ensure compliance with our Supplier Code of Conduct and have also initiated programmes to lessen environment impacts of the procurement of our products/services.

Bright white conference room with two female and two male coworkers chatting

Climate Preparedness

Ensuring business resiliency and survivability is a key concern during an incident or business disruption. Our corporate business continuity management (BCM) programme supports an environment of prevention, collaboration, communication, response, and recovery—which enables us to serve customers, shareholders and employees in the face of disruptive events.