Lumen Privacy Centre

At Lumen, privacy is the key component in digitally connecting people, data and apps - quickly, securely and effortlessly. Here at Lumen’s Privacy Centre, you can learn more about how Lumen manages personal information.

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Lumen Privacy Notice

Your trust in us to handle your information appropriately and ethically is very important. To learn more about how we collect and use your information, please look at our Privacy Notice.

Privacy Notice

Lumen Privacy Notice

Your trust in us to handle your information appropriately and ethically is very important. To learn more about how we collect and use your information, please look at our Privacy Notice.

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Processing Details and Lumen Privacy Data Sheets

View general processing details for Lumen and download Privacy Data Sheets for selected Lumen products and services. Privacy Data Sheets provide customers and others with relevant information to assess the privacy impact of selected Lumen products and services.


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Processing Details and Lumen Privacy Data Sheets

View general processing details for Lumen and download Privacy Data Sheets for selected Lumen products and services. Privacy Data Sheets provide customers and others with relevant information to assess the privacy impact of selected Lumen products and services.


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Data Subject Requests

Lumen responds to requests from individuals to exercise their data protection rights regarding data we may have about them. If you have reason to believe that Lumen has your personal data and you have questions about it, please complete our request form.

Request Form

Data Subject Requests

Lumen responds to requests from individuals to exercise their data protection rights regarding data we may have about them. If you have reason to believe that Lumen has your personal data and you have questions about it, please complete our request form.

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Privacy at Lumen

We value the trust you place in us to manage personal information. Our commitment is to meet our obligation to properly collect, maintain and use of personal information, as set out in our Privacy Notice.  


Through the Privacy Centre, you have easy access to manage your privacy rights and choices so you can control how Lumen processes or shares your personal information.


Learn more:

Privacy at Lumen

We value the trust you place in us to manage personal information. Our commitment is to meet our obligation to properly collect, maintain and use of personal information, as set out in our Privacy Notice.  


Through the Privacy Centre, you have easy access to manage your privacy rights and choices so you can control how Lumen processes or shares your personal information.


Learn more:

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Cookie Notice

Lumen uses common tracking technologies such as Cookies to improve our services, optimise and analyse your experience and serve adverts relevant to your interests.


You can control which Cookies are relevant to your interests, how our website stores Cookies and what adverts you see.  You can always change your preferences at any time. We honour opt‑out preference signals.


Learn more:

Cookie Notice

Lumen uses common tracking technologies such as Cookies to improve our services, optimise and analyse your experience and serve adverts relevant to your interests.


You can control which Cookies are relevant to your interests, how our website stores Cookies and what adverts you see.  You can always change your preferences at any time. We honour opt‑out preference signals.


Learn more:

If you have questions, concerns, or privacy complaints, refer to the Contact Us section or reach out to privacy@lumen.com. Lumen’s privacy team will assist you.

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