Best for
Voice and collaboration for in-office, hybrid and remote enterprise workforces
Life safety applications and support for Point of Sale, tertiary data and backup voice
Small and midsize enterprises with on-premises equipment
Midsize and large enterprises with on-premises equipment
Lines/trunks
1+ line per location
1+ line per location
5 to 1,000+
5 to 1,000+
Equipment
Available for order as needed
Included in service rate
No additional equipment needed
No additional equipment needed
Implementation
Co‑managed with Lumen
Fully managed by Lumen including onsite survey and installation
Co‑managed with Lumen
Co‑managed with Lumen
Phone features
Cloud PBX
Cloud PBX
PBX, IP‑PBX
PBX, IP‑PBX
Lumen® Control Centre
Built-in failover
Scalability
Local and national calling
24/7 management and monitoring
VFax
Call Recording
Optional add‑ons
Collaboration Tools & App
Global and toll‑free calling
Coming soon
*Listed rates are available to qualifying business customers purchasing service for an eligible U.S. location or limited international location. Monthly rates require a term agreement as indicated above, include the listed features and exclude applicable monthly usage, optional add-on products and services, taxes and fees, which are all additional charges. Early termination fees will apply as set forth in customer’s service agreement. Customer must remain in good standing and monthly rate may terminate if customer changes account in any manner including, but not limited to, their service location. Services not available everywhere. Lumen may change, cancel or substitute offers and services, or vary them by service area at its sole discretion without notice. Credit approval and deposit may be required. Additional restrictions, terms and conditions apply.
**Offer available to qualifying business customers purchasing new Lumen LCC Speciality Lines service in eligible continental U.S. locations. Trial is for up to 60 days at 1 specific site location, up to 8 lines. Customer must notify Lumen in writing before the end of the trial to terminate service. Invoicing for service will begin at the end of the trial. If customer terminates service after trial, the CPE must be returned within 30 days after trial termination and customer will be billed for site survey and installation costs of $1,170. Services not available everywhere. Lumen may change, cancel or substitute offers and services, or vary them by service area at its sole discretion without notice. Credit approval and deposit may be required. Offer may not be combined with other offers. Additional restrictions, terms and conditions apply.
Support and service options
1Metrigy Research, Workplace Collaboration 2023‑24, 2023.