now doing business as Lumen
Operational Support Systems
CenturyLink supports the Networx program with a comprehensive and secure Operational Support Systems (OSS)
It performs a wide range of integrated functions including:
- Billing
- Service ordering
- Customer support
- Network management
- Trouble management
- Inventory management
- Program management
Our OSS consists of tightly integrated systems that support commercial and government agency customers today. Our embedded systems use a component-based architecture that facilitates building interfaces linked to subcontractor and other vendor systems. The Control Center Networx Portal also provides access to the back-end OSS for convenient availability when you need it. All Networx products and services can be ordered via the Portal through a series of Web forms and flow-through interfaces.
The illustration above provides an overview of our fully integrated OSS, which serves as the foundation for all your Networx development and delivery needs.
CenturyLink deployed a complete set of controls, including access controls, which manage user access to specific systems based upon:
- Identification and authorization
- Managed security services
- Software configuration and patch management
- Robust infrastructure monitoring system