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Derailing the raptor train

Reselling “Raptor” services may seem like a low cost way to win share, but it can hurt margins, service quality and customer trust over time. Low bandwidth limits can trigger premium overage charges. Extra fees for security, cloud access, local loops, monitoring and repairs can grow fast. Support can also slow down when multiple parties must fix issues. Before you choose a provider, review overage terms, bundled costs, SLAs, custom needs and escalation paths.

  • Reselling “Raptor” services may lower prices initially but can damage profitability and customer relationships over time.
  • “Raptor” bandwidth allotments can trigger premium overage costs and create disputes when providers control throughput definitions.
  • “Raptor” services often exclude key requirements, causing extra costs for security, connectivity, monitoring, repairs and performance features.
  • Reselling “Raptor” services can weaken SLA responsiveness because multiple parties may delay support and issue resolution.
  • Carriers should evaluate overage charges, extra fees, support terms and escalation paths before choosing a “Raptor” provider.
Published on Sep 18, 2024 | 8 minute read