Customer Success Stories

Helping companies around the world do more with technology and achieve their business goals.

Featured

Zoom

Scaling a global communications innovator

Zoom needed a global networking partner to meet its high-capacity and growing application needs. We ramped up secure and reliable connectivity to help Zoom delight its users around the world.

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Powering secure, scalable collaboration and experiences (1:54)

Solving challenges to deliver successful outcomes

Leading companies innovating with Lumen

Communications

SOUTH DAKOTA

Advancing public safety statewide with next-gen 9-1-1 network and services

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SOUTH DAKOTA

Advancing public safety statewide with next-gen 9-1-1 network and services

MINNESOTA VIKINGS

State-of-the-art network enhances the fan experience on game day

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MINNESOTA VIKINGS

State-of-the-art network enhances the fan experience on game day

SYNQ3

Bandwidth and innovation create convenience in restaurant industry

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SYNQ3

Bandwidth and innovation create convenience in restaurant industry

ZOOM

Scaling a global communications innovator

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ZOOM

Scaling a global communications innovator

CURE AUTO INSURANCE

Ensuring business continuity during digital transformation

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CURE AUTO INSURANCE

Ensuring business continuity during digital transformation

Edge Computing

NET PROTECTIONS, INC.

Managed network services help a buy-now-pay-later startup become an industry leader

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NET PROTECTIONS, INC.

Managed network services help a buy-now-pay-later startup become an industry leader

MANGOMOLO

Providing the performance and support to underpin a fast-growing video content platform

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MANGOMOLO

Providing the performance and support to underpin a fast-growing video content platform

SELCO COMMUNITY CREDIT UNION

Defending and delivering member services without downtime

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SELCO COMMUNITY CREDIT UNION

Defending and delivering member services without downtime

MTI TELEPORT

Live broadcast from the stadium to the living room in flawless HD

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MTI TELEPORT

Live broadcast from the stadium to the living room in flawless HD

NETERRA TV

Expanding into new markets with a global, high-quality content delivery network

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NETERRA TV

Expanding into new markets with a global, high-quality content delivery network

GAIJIN ENTERTAINMENT

Ensuring gamer loyalty with a scalable, high-performance content delivery network

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GAIJIN ENTERTAINMENT

Ensuring gamer loyalty with a scalable, high-performance content delivery network

EUROMONEY

Providing the trust, service and performance to underpin business growth

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EUROMONEY

Providing the trust, service and performance to underpin business growth

FLUX

Upgrading IT infrastructure for a next-gen decentralized computational network

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FLUX

Upgrading IT infrastructure for a next-gen decentralized computational network

FORUM STORAGE

Expanding IT agility with a cloud-based solution for data storage and compliance

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FORUM STORAGE

Expanding IT agility with a cloud-based solution for data storage and compliance

Hybrid IT & Cloud

NET PROTECTIONS, INC.

Managed network services help a buy-now-pay-later startup become an industry leader

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NET PROTECTIONS, INC.

Managed network services help a buy-now-pay-later startup become an industry leader

RICOH SINGAPORE

Transforming customer experience and empowering personnel via the cloud

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RICOH SINGAPORE

Transforming customer experience and empowering personnel via the cloud

PARIMATCH

How direct connections to AWS boost security and user experience

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PARIMATCH

How direct connections to AWS boost security and user experience

SATSACO FREIGHT AND LOGISTICS

Streamlining data-driven processes to enable up to 40% cost savings

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SATSACO FREIGHT AND LOGISTICS

Streamlining data-driven processes to enable up to 40% cost savings

TIPICO

Expanding into the U.S. market with a compliant cloud solution

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TIPICO

Expanding into the U.S. market with a compliant cloud solution

BUFFALO COMPUTER GRAPHICS

Migrating to a centralized cloud with Lumen and AWS

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BUFFALO COMPUTER GRAPHICS

Migrating to a centralized cloud with Lumen and AWS

YMCA OF SINGAPORE

Cloud migration and improved IT resilience support nonprofit’s mission

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YMCA OF SINGAPORE

Cloud migration and improved IT resilience support nonprofit’s mission

EUROMONEY

Providing the trust, service and performance to underpin business growth

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EUROMONEY

Providing the trust, service and performance to underpin business growth

INFO MART CORPORATION

Growing a B2B platform with scalable IT to meet global customer demand

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INFO MART CORPORATION

Growing a B2B platform with scalable IT to meet global customer demand

ACCOLADE

Helping a health benefits solutions provider boost efficiency with SD-WAN

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ACCOLADE

Helping a health benefits solutions provider boost efficiency with SD-WAN

FLUX

Upgrading IT infrastructure for a next-gen decentralized computational network

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FLUX

Upgrading IT infrastructure for a next-gen decentralized computational network

Managed & IT Services

AUTO & GENERAL SEA

Strengthening security and customer trust for a digital insurance startup

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AUTO & GENERAL SEA

Strengthening security and customer trust for a digital insurance startup

NET PROTECTIONS, INC.

Managed network services help a buy-now-pay-later startup become an industry leader

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NET PROTECTIONS, INC.

Managed network services help a buy-now-pay-later startup become an industry leader

AXSYS

Building a cloud environment to meet reliability and security demands of the UK health sector

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AXSYS

Building a cloud environment to meet reliability and security demands of the UK health sector

RICOH SINGAPORE

Transforming customer experience and empowering personnel via the cloud

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RICOH SINGAPORE

Transforming customer experience and empowering personnel via the cloud

SATSACO FREIGHT AND LOGISTICS

Streamlining data-driven processes to enable up to 40% cost savings

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SATSACO FREIGHT AND LOGISTICS

Streamlining data-driven processes to enable up to 40% cost savings

CREDIT BENCHMARK

Finance startup scales growth with secure data-transfer and hosting service

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CREDIT BENCHMARK

Finance startup scales growth with secure data-transfer and hosting service

BUFFALO COMPUTER GRAPHICS

Migrating to a centralized cloud with Lumen and AWS

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BUFFALO COMPUTER GRAPHICS

Migrating to a centralized cloud with Lumen and AWS

YMCA OF SINGAPORE

Cloud migration and improved IT resilience support nonprofit’s mission

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YMCA OF SINGAPORE

Cloud migration and improved IT resilience support nonprofit’s mission

ACCOLADE

Helping a health benefits solutions provider boost efficiency with SD-WAN

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ACCOLADE

Helping a health benefits solutions provider boost efficiency with SD-WAN

PIMA COUNTY

Navigating the journey to next-generation 9-1-1

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PIMA COUNTY

Navigating the journey to next-generation 9-1-1

FLUX

Upgrading IT infrastructure for a next-gen decentralized computational network

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FLUX

Upgrading IT infrastructure for a next-gen decentralized computational network

Networking

HORIZON BANK

Expanding connectivity and security with an all-in-one solution for customer satisfaction and compliance

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HORIZON BANK

Expanding connectivity and security with an all-in-one solution for customer satisfaction and compliance

NET PROTECTIONS, INC.

Managed network services help a buy-now-pay-later startup become an industry leader

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NET PROTECTIONS, INC.

Managed network services help a buy-now-pay-later startup become an industry leader

SELCO COMMUNITY CREDIT UNION

Defending and delivering member services without downtime

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SELCO COMMUNITY CREDIT UNION

Defending and delivering member services without downtime

SOUTH DAKOTA

Advancing public safety statewide with next-gen 9-1-1 network and services

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SOUTH DAKOTA

Advancing public safety statewide with next-gen 9-1-1 network and services

AXSYS

Building a cloud environment to meet reliability and security demands of the UK health sector

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AXSYS

Building a cloud environment to meet reliability and security demands of the UK health sector

DIALOG SEMICONDUCTOR

How a flexible and responsive approach to business needs dramatically improved network performance

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DIALOG SEMICONDUCTOR

How a flexible and responsive approach to business needs dramatically improved network performance

U.S. CENSUS BUREAU

High bandwidth and Lumen Managed Trusted Internet Protocol put the U.S. Census online securely

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U.S. CENSUS BUREAU

High bandwidth and Lumen Managed Trusted Internet Protocol put the U.S. Census online securely

ACCOLADE

Helping a health benefits solutions provider boost efficiency with SD-WAN

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ACCOLADE

Helping a health benefits solutions provider boost efficiency with SD-WAN

KOCH TRUCKING

Expanding business and optimizing IT infrastructure with SD-WAN

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KOCH TRUCKING

Expanding business and optimizing IT infrastructure with SD-WAN

PIMA COUNTY

Navigating the journey to next-generation 9-1-1

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PIMA COUNTY

Navigating the journey to next-generation 9-1-1

SEATTLE SEAHAWKS

Upgrading the Seahawks’ network infrastructure

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SEATTLE SEAHAWKS

Upgrading the Seahawks’ network infrastructure

MINNESOTA VIKINGS

The Vikings score with a state-of-the-art in-stadium network

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MINNESOTA VIKINGS

The Vikings score with a state-of-the-art in-stadium network

K+S

Creating a platform to boost productivity and enable Industry 4.0

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K+S

Creating a platform to boost productivity and enable Industry 4.0

SYNQ3

Bandwidth and innovation create convenience in restaurant industry

WATCH STORY

SYNQ3

Bandwidth and innovation create convenience in restaurant industry

ZOOM

Scaling a global communications innovator

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ZOOM

Scaling a global communications innovator

Security

AUTO & GENERAL SEA

Strengthening security and customer trust for a digital insurance startup

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AUTO & GENERAL SEA

Strengthening security and customer trust for a digital insurance startup

SELCO COMMUNITY CREDIT UNION

Defending and delivering member services without downtime

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SELCO COMMUNITY CREDIT UNION

Defending and delivering member services without downtime

SOUTH DAKOTA

Advancing public safety statewide with next-gen 9-1-1 network and services

READ STORY

SOUTH DAKOTA

Advancing public safety statewide with next-gen 9-1-1 network and services

YMCA OF SINGAPORE

Cloud migration and improved IT resilience support nonprofit’s mission

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YMCA OF SINGAPORE

Cloud migration and improved IT resilience support nonprofit’s mission

U.S. CENSUS BUREAU

High bandwidth and Lumen Managed Trusted Internet Protocol put the U.S. Census online securely

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U.S. CENSUS BUREAU

High bandwidth and Lumen Managed Trusted Internet Protocol put the U.S. Census online securely

CURE AUTO INSURANCE

Ensuring business continuity during digital transformation

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CURE AUTO INSURANCE

Ensuring business continuity during digital transformation

What our customers are saying

"BlackStar Group works closely with Lumen to provide unmatched network reliability and resilience for transportation, broadcasts, and connectivity when it matters most. The unexpected does happen and the service at many "smart-venues" can take upwards of 60 seconds to resume connectivity. BlackStar Group routing and Lumen DIA enable us to pivot around trouble within a barely noticeable 300 milliseconds."

– Chris Hendrie, Founder & CEO

BlackStar Group

– Chris Hendrie, Founder & CEO

BlackStar Group

“At the Little Rock Convention & Visitors Bureau, we are focused on experiences that support tourism in the city. We needed a solution that could be as unique as our needs are, and we’ve found that in Lumen. Through their scalable technologies and remote access capabilities, they’re helping us make sure visitors have access to what they need without putting us at risk. More people are Big on Little Rock because of this partnership."

–Chris Phillips, Senior Vice President F&A/CFO

Little Rock Convention & Visitors Bureau

–Chris Phillips, Senior Vice President F&A/CFO

Little Rock Convention & Visitors Bureau

“Versa is dedicated to delivering top‑tier Unified SASE and cybersecurity services around the clock. This NaaS solution from Lumen is a perfect fit, enabling us to achieve carrier redundancy without overpaying for circuits.”

–Kumar Mehta, Co‑Founder and Chief Development Officer

Versa Networks

–Kumar Mehta, Co‑Founder and Chief Development Officer

Versa Networks

“I had the perfect dream team. I was able to accomplish what I needed to do if I needed something, and I was able to get a response back in a very reasonable time. I am thankful for the team.”

–Mahendra Verma, VP, Sr. Network

Engineering Manager

Horizon Bank

“I had the perfect dream team. I was able to accomplish what I needed to do if I needed something, and I was able to get a response back in a very reasonable time. I am thankful for the team.”

–Mahendra Verma, VP, Sr. Network

Engineering Manager

Horizon Bank

“A good fan experience starts with connectivity. Lumen assisted in helping us deliver a best-in-class Wi-Fi solution at our stadium.”

–Chip Suttles, VP of Technology

Seattle Seahawks

“A good fan experience starts with connectivity. Lumen assisted in helping us deliver a best-in-class Wi-Fi solution at our stadium.”

–Chip Suttles, VP of Technology

Seattle Seahawks

“Our partnership with Lumen helped us create what we believe is the most amazing sports venue in the world.”

–John Penhollow, EVP, Chief Revenue Officer

Minnesota Vikings

“Our partnership with Lumen helped us create what we believe is the most amazing sports venue in the world.”

–John Penhollow, EVP, Chief Revenue Officer

Minnesota Vikings

“Within six weeks, the system was up and running, which is something I’m very thankful for. Lumen® Solutions for Contact Center – Genesys Cloud is easily customizable and we can turn around updates very quickly. That really impressed me.”

–Doug Benalan, CIO

CURE Auto Insurance

–Doug Benalan, CIO

CURE Auto Insurance

“Lumen plays an important role in helping content providers move video content to AWS. For example, Fox Sports was able to bring its live sports content to AWS by using an on-demand connection aligned with Lumen’s Network-as-a-Service platform."

– Evan Statton, Sr. Principal Architect in M&E

AWS

– Evan Statton, Sr. Principal Architect in M&E

AWS