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Customer Success Stories

Helping companies around the world achieve their business goals on our platform.

Featured

Zoom

Scaling a global communications innovator

Zoom needed a global networking partner to meet its high-capacity and growing application needs. We ramped up secure and reliable connectivity to help Zoom delight its users around the world.

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Powering secure, scalable collaboration and experiences (1:54)

Customer Success Resources

Lights quickly moving above a city street to represent speed and progress.

HEAR FROM OUR PRESIDENT

Laurinda Pang, President of Global Customer Success, talks about our unique approach to enabling your long-term success.

A group of professionals gathered in a circle discussing business.

YOUR SUCCESS IS OUR SUCCESS

Learn how our Customer Success team helps you innovate and prosper.
 

Read More

Ready to join the conversation?

Network with like-minded Lumen customers and discover best practices for optimizing your Lumen solutions when you join the Lumen Customer Community.

Leading companies innovating with Lumen

Communications

South Dakota

SOUTH DAKOTA

Advancing public safety statewide with next-gen 9-1-1 network and services

TAMPA BAY BUCCANEERS

TAMPA BAY BUCCANEERS

Boosting network power for amplified in-stadium and interoffice connectivity

Vikings logo

MINNESOTA VIKINGS

The Vikings score with a state-of-the-art in-stadium network

SYNQ3 logo

SYNQ3

Bandwidth and innovation create convenience in restaurant industry

Zoom logo

ZOOM

Scaling a global communications innovator

Edge Computing

Net Protections logo

NET PROTECTIONS, INC.

Managed network services help a buy-now-pay-later startup become an industry leader

STACKWISR logo

STACKWISR

Supporting an interactive e-learning business with a scalable cloud solution

MANGOMOLO logo

MANGOMOLO

Providing the performance and support to underpin a fast-growing video content platform

Selco logo

SELCO COMMUNITY CREDIT UNION

Defending and delivering member services without downtime

MTI Teleport logo

MTI TELEPORT

Live broadcast from the stadium to the living room in flawless HD

NETERRA logo

NETERRA TV

Expanding into new markets with a global, high-quality content delivery network

GAIJIN logo

GAIJIN ENTERTAINMENT

Ensuring gamer loyalty with a scalable, high-performance content delivery network

EUROMONEY logo

EUROMONEY

Providing the trust, service and performance to underpin business growth

Hybrid IT & Cloud

Net Protections logo

NET PROTECTIONS, INC.

Managed network services help a buy-now-pay-later startup become an industry leader

STACKWISR logo

STACKWISR

Supporting an interactive e-learning business with a scalable cloud solution

RICOH logo

RICOH SINGAPORE

Transforming customer experience and empowering personnel via the cloud

Parimatch logo

PARIMATCH

How direct connections to AWS boost security and user experience

SATSACO FREIGHT AND LOGISTICS logo

SATSACO FREIGHT AND LOGISTICS

Streamlining data-driven processes to enable up to 40% cost savings

Tipico logo

TIPICO

Expanding into the U.S. market with a compliant cloud solution

BCG logo

BUFFALO COMPUTER GRAPHICS

Scalable cloud services provide 24/7 access to mission-critical information

YMCA logo

YMCA OF SINGAPORE

Cloud migration and improved IT resilience support nonprofit’s mission

EUROMONEY logo

EUROMONEY

Providing the trust, service and performance to underpin business growth

INFO MART CORPORATION logo

INFO MART CORPORATION

Growing a B2B platform with scalable IT to meet global customer demand

Accolade logo

ACCOLADE

Helping a health benefits solutions provider boost efficiency with SD-WAN

Managed & IT Services

Net Protections logo

NET PROTECTIONS, INC.

Managed network services help a buy-now-pay-later startup become an industry leader

AXSYS logo

AXSYS

Building a cloud environment to meet reliability and security demands of the UK health sector

RICOH logo

RICOH SINGAPORE

Transforming customer experience and empowering personnel via the cloud

SATSACO FREIGHT AND LOGISTICS logo

SATSACO FREIGHT AND LOGISTICS

Streamlining data-driven processes to enable up to 40% cost savings

CREDIT BENCHMARK logo

CREDIT BENCHMARK

Finance startup scales growth with secure data-transfer and hosting service

BCG logo

BUFFALO COMPUTER GRAPHICS

Scalable cloud services provide 24/7 access to mission-critical information

YMCA logo

YMCA OF SINGAPORE

Cloud migration and improved IT resilience support nonprofit’s mission

Accolade logo

ACCOLADE

Helping a health benefits solutions provider boost efficiency with SD-WAN

Pima County logo

PIMA COUNTY

Navigating the journey to next-generation 9-1-1

Networking

Net Protections logo

NET PROTECTIONS, INC.

Managed network services help a buy-now-pay-later startup become an industry leader

Selco logo

SELCO COMMUNITY CREDIT UNION

Defending and delivering member services without downtime

South Dakota

SOUTH DAKOTA

Advancing public safety statewide with next-gen 9-1-1 network and services

AXSYS logo

AXSYS

Building a cloud environment to meet reliability and security demands of the UK health sector

dialog logo

DIALOG SEMICONDUCTOR

How a flexible and responsive approach to business needs dramatically improved network performance

U.S. CENSUS BUREAU logo

U.S. CENSUS BUREAU

High bandwidth and Lumen Managed Trusted Internet Protocol put the U.S. Census online securely

Accolade logo

ACCOLADE

Helping a health benefits solutions provider boost efficiency with SD-WAN

KOCH TRUCKING logo

KOCH TRUCKING

Expanding business and optimizing IT infrastructure with SD-WAN

Pima County logo

PIMA COUNTY

Navigating the journey to next-generation 9-1-1

SEATTLE SEAHAWKS logo

SEATTLE SEAHAWKS

Upgrading the Seahawks’ network infrastructure

TAMPA BAY BUCCANEERS

TAMPA BAY BUCCANEERS

Boosting network power for amplified in-stadium and interoffice connectivity

Vikings logo

MINNESOTA VIKINGS

The Vikings score with a state-of-the-art in-stadium network

K+S logo

K+S

Creating a platform to boost productivity and enable Industry 4.0

SYNQ3 logo

SYNQ3

Bandwidth and innovation create convenience in restaurant industry

Zoom logo

ZOOM

Scaling a global communications innovator

Security

Selco logo

SELCO COMMUNITY CREDIT UNION

Defending and delivering member services without downtime

South Dakota

SOUTH DAKOTA

Advancing public safety statewide with next-gen 9-1-1 network and services

YMCA logo

YMCA OF SINGAPORE

Cloud migration and improved IT resilience support nonprofit’s mission

U.S. CENSUS BUREAU logo

U.S. CENSUS BUREAU

High bandwidth and Lumen Managed Trusted Internet Protocol put the U.S. Census online securely

Questions? Let’s talk.

Contact our team to get the assistance and answers you’re looking for.

Questions? Let’s talk.

Contact our team to get the assistance and answers you’re looking for.

Questions? Let’s talk.

Contact our team to get the assistance and answers you’re looking for.