Doing business with Lumen

Explore supplier policies for contractors, data centers, construction and more.

Succeeding together

Lumen relies on a strong base of suppliers who prioritize timely delivery, high‑quality products and affordable prices for our customers. Suppliers are selected through a competitive sourcing process focused on “best value,” determined by evaluation of supplier proposals and combinations of cost, quality and technology.

To be considered for future business with Lumen, please register via our Supplier Registration Portal. All suppliers must comply with applicable Regional and Global Policies, as well as policies detailed in the industries and Supplier Engagement sections below.

Existing Lumen suppliers seeking Lumen Accounts Payable or Purchasing may utilize the Lumen Vendor Intake form.

Four people in business attire sitting at a conference table having a discussion.

“Supplier engagement represents a strategic advantage in Lumen’s journey, as our suppliers help create value for customers and shareholders. We view our partnerships as catalysts for innovation and efficiency. In essence, the quality of the relationship between customers and suppliers is the foundation of good business.”

— Kate Johnson, CEO

Lumen

Policies and requirements

Reference materials

Important supplier actions needed ahead of system cutover

Important supplier actions needed ahead of system cutover (2)

Supplier conversion information

Getting started in PGW overview login preferences and navigation

Manage purchase orders – OLA LE contracts

Manage purchase orders – service drop

Respond to RFQ invitations (Bid process)

Manage purchase orders for awarded RFQs

Submitting and viewing invoices

View material purchase orders

Training and enablement resources

CMSA transition FAQ

Getting started in PGW overview login preferences and navigation (2)

Manage purchase orders – OLA LE contracts (2)

Manage purchase orders – service drop (2)

Respond to RFQ invitations (Bid process) (2)

Manage purchase orders for awarded RFQs (2)

Submitting and viewing invoices (2)

View material purchase orders (2)

NA policies and requirements

Business associate agreement

Drug testing and background check

Environmental health and safety requirements

Insurance requirements for master agreement

Procurement standard terms and conditions

Procurement standard terms and conditions – resale

Transportation shipping manual

EMEA policies and requirements

Environmental health and safety requirements

Purchase order terms and conditions

APAC policies and requirements

APAC purchase order terms and conditions

Environmental health and safety requirements

Japan purchase order terms and conditions

Insurance requirements for master agreement

The mission of the federal and SLED procurement organizations is to provide procurement and subcontract support for federal, state, local and education agencies/customers. In doing so, Lumen fully supports its Small Business Program initiatives.

All procurement activities are conducted in accordance with applicable laws, recognized standards of business conduct, the Lumen compliance program and the expectations of our federal and SLED customers via contractual and/or flow down requirements.

While Lumen does not guarantee work to potential subcontractors, suppliers and/or teaming partners, we engage quality Disadvantaged, HUBZone, LGBTQ, Minority, Service-Disabled Veteran, Small, Small Disadvantaged, Veteran and Woman Owned Business Enterprises.

Federal Government

FAQ

FAR commercial items flow down requirements

FED PO and RFQ terms and conditions 1/22/2021 to present

SLED (State, Local & Education)

SLED PO and RFQ terms and conditions 9/1/2026 to present

Small business

Small Business Program