Deleting a time period that segments call flow
You can easily remove a filter you set up in Usage Analyst to create a time period for segmenting call flow. If you just need to make some changes to the filter, you can edit the time period.
To delete a time period that segments call flow:
- Using the left menu, click Monitoring, click Voice Reports, then click Usage Analyst.
- Select the radio button next to the account you want to view, then click LAUNCH USAGE ANALYST.
Lumen Connect opens Usage Analyst in a new tab.
- Click the Setup tab.
- In the Tools section, click Filters.
- Select the radio button next to the report you want to delete the time period from, then click Remove Filter.
Usage Analyst asks you to confirm that you want to remove the filter.
- Click OK.