COLLABORATION SOLUTIONS

Optimise performance. Maximise collaboration.

Excel in today’s hybrid workplace with business collaboration solutions and services designed for optimal performance.

EXPLORE PRODUCTS FIND YOUR FIT

COLLABORATION SOLUTIONS

Optimise performance. Maximise collaboration.

Excel in today’s hybrid workplace with business collaboration solutions and services designed for optimal performance.

Reduce system complexity and streamline workflows

Maximise productivity with integrated business collaboration solutions that seamlessly adapt to your increasingly hybrid workforce.

Voice collaboration simplified

Whether you need to update or modernise your communications, see how Lumen can manage and streamline the solution for you.

Voice collaboration simplified

Whether you need to update or modernise your communications, see how Lumen can manage and streamline the solution for you.

A woman works at a desk and takes notes while on a video call with nine other people

The business value of Lumen UC&C

Get the hard numbers on how Lumen^® Unified Communications and Collaboration reduces TCO, improves performance and helps to drive revenue.

READ REPORT

The business value of Lumen UC&C

Get the hard numbers on how Lumen^® Unified Communications and Collaboration reduces TCO, improves performance and helps to drive revenue.

A man in a suit works on a laptop and talks on a headset

UC&C cloud migration: a journey worth embracing

Learn why 81% of organisations using cloud‑based UC&C are satisfied with the solution overall,¹ reporting cost savings and operational efficiencies.

VIEW INFOGRAPHIC

UC&C cloud migration: a journey worth embracing

Learn why 81% of organisations using cloud‑based UC&C are satisfied with the solution overall,¹ reporting cost savings and operational efficiencies.

¹IDC, Lumen Voice and UC&C Survey and In‑Depth Interviews, March 2024.

Calculate the savings of UC&C modernisation

See how much you could save with the right business collaboration solutions. Enter your number of employees to calculate your estimated total first‑year cost savings, revenue increase and productivity gain.*

*Metrigy Research, Workplace Collaboration 2023‑24, 2023.

This tool is provided for illustration purposes only and does not constitute an offer or guarantee for services, savings or improvements. The tool uses Lumen data along with industry data and assumptions as of April 2023 as well as the data you input to calculate and estimate results. Any change in data will result in a change to the information provided in the report.

Explore our next‑gen collaboration solutions

See how our portfolio of unified communications and collaboration solutions can drive greater efficiencies by potentially offsetting rising infrastructure costs.

A woman uses video calling software on the computer in a home office

Lumen® Unified Communications and Collaboration

Larry

Lumen® Unified Communications and Collaboration

Lumen Solutions for Zoom

Easily engage customers, partners and employees with a secure, video‑first solution.

Larry

Lumen Solutions for Zoom

Easily engage customers, partners and employees with a secure, video‑first solution.

Lumen Solutions for Zoom

Easily engage customers, partners and employees with a secure, video‑first solution.

Lumen Solutions for Microsoft Teams

Communicate and collaborate without boundaries with a single, managed UC&C solution for your business.

Larry

Lumen Solutions for Microsoft Teams

Communicate and collaborate without boundaries with a single, managed UC&C solution for your business.

Lumen Solutions for Microsoft Teams

Communicate and collaborate without boundaries with a single, managed UC&C solution for your business.

Lumen Solutions for Webex

Streamline operations using a single communications solution that scales easily with simplified, enterprise‑wide administration.

Larry

Lumen Solutions for Webex

Streamline operations using a single communications solution that scales easily with simplified, enterprise‑wide administration.

Lumen Solutions for Webex

Streamline operations using a single communications solution that scales easily with simplified, enterprise‑wide administration.

Lumen® Enablement Services for UC&C

Get trusted, reliable expertise from adoption to connectivity with managed services for your UC&C solution.

Larry

Lumen® Enablement Services for UC&C

Get trusted, reliable expertise from adoption to connectivity with managed services for your UC&C solution.

Lumen® Enablement Services for UC&C

Get trusted, reliable expertise from adoption to connectivity with managed services for your UC&C solution.

Hide

Male and female professionals with phone headsets talking to customers

Next‑Gen Voice

Larry

Next‑Gen Voice

Lumen® Cloud Communications

Enhance your customer experience with a fully managed, cloud‑based voice and collaboration solution.

Larry

Lumen® Cloud Communications

Enhance your customer experience with a fully managed, cloud‑based voice and collaboration solution.

Lumen® Cloud Communications

Enhance your customer experience with a fully managed, cloud‑based voice and collaboration solution.

Lumen® Cloud Communications Speciality Lines

Upgrade phone lines for alarms, elevators and other safety systems with an all‑inclusive replacement system for current POTS lines.

Larry

Lumen® Cloud Communications Speciality Lines

Upgrade phone lines for alarms, elevators and other safety systems with an all‑inclusive replacement system for current POTS lines.

Lumen® Cloud Communications Speciality Lines

Upgrade phone lines for alarms, elevators and other safety systems with an all‑inclusive replacement system for current POTS lines.

Lumen® Voice Complete®

Simplify communications and maximise workforce productivity with cloud‑ready integrated voice and SIP trunking solutions.

Larry

Lumen® Voice Complete®

Simplify communications and maximise workforce productivity with cloud‑ready integrated voice and SIP trunking solutions.

Lumen® Voice Complete®

Simplify communications and maximise workforce productivity with cloud‑ready integrated voice and SIP trunking solutions.

Lumen® Next Generation 9‑1‑1

Take command of emergency call services with a high‑performance platform designed for next‑level, mission‑critical public safety continuity.

Larry

Lumen® Next Generation 9‑1‑1

Take command of emergency call services with a high‑performance platform designed for next‑level, mission‑critical public safety continuity.

Lumen® Next Generation 9‑1‑1

Take command of emergency call services with a high‑performance platform designed for next‑level, mission‑critical public safety continuity.

Lumen® Hosted VoIP

Rely on a flexible communications platform that bridges networking, voice and collaboration to enable businesses to focus on their goals.

Larry

Lumen® Hosted VoIP

Rely on a flexible communications platform that bridges networking, voice and collaboration to enable businesses to focus on their goals.

Lumen® Hosted VoIP

Rely on a flexible communications platform that bridges networking, voice and collaboration to enable businesses to focus on their goals.

Hide

Female call centre professional working at her desktop

Lumen® Contact Centre Solutions

Larry

Lumen® Contact Centre Solutions

Lumen® Solutions for Contact Centre – Genesys Cloud

Activate a powerful cloud contact centre that unifies customer and agent interactions across channels and delivers a dynamic, personalised digital experience with real‑time engagement.

Larry

Lumen® Solutions for Contact Centre – Genesys Cloud

Activate a powerful cloud contact centre that unifies customer and agent interactions across channels and delivers a dynamic, personalised digital experience with real‑time engagement.

Lumen® Solutions for Contact Centre – Genesys Cloud

Activate a powerful cloud contact centre that unifies customer and agent interactions across channels and delivers a dynamic, personalised digital experience with real‑time engagement.

Lumen® Solutions for Contact Centre – Talkdesk

Empower a dynamic digital experience with a contact centre solution using advanced AI capabilities and effective management through scalable technology.

Larry

Lumen® Solutions for Contact Centre – Talkdesk

Empower a dynamic digital experience with a contact centre solution using advanced AI capabilities and effective management through scalable technology.

Lumen® Solutions for Contact Centre – Talkdesk

Empower a dynamic digital experience with a contact centre solution using advanced AI capabilities and effective management through scalable technology.

Customer Premises Equipment

Managed next‑gen data, voice, cloud, mobile and security technology.

Larry

Customer Premises Equipment

Managed next‑gen data, voice, cloud, mobile and security technology.

Customer Premises Equipment

Managed next‑gen data, voice, cloud, mobile and security technology.

Hide

Need help deciding which solutions are right for you? Call +61 1300 240 161 to schedule a consultation or answer a few quick questions to get recommendations for your business.

TAKE THE QUIZ CONTACT AN EXPERT

Need help deciding which solutions are right for you? Call +61 1300 240 161 to schedule a consultation or answer a few quick questions to get recommendations for your business.