Please update your browser.

Our site no longer supports this browser. Using another one will help provide a better experience.

COLLABORATION 

Modern voice and communication for maximum productivity

Fast track productivity with a single UC&C provider

As hybrid workplaces become the new normal, consolidating your collaboration tools with Lumen equips your organisation with the necessary solutions to overcome common challenges such as security and implementation.

28%

of organisations experience security threats1

28%

of organisations experience security threats1

26%

of organisations face constraints on IT budgets, skills or time1

26%

of organisations face constraints on IT budgets, skills or time1

25%

of organisations have challenges implementing technology that improves the customer experience1

25%

of organisations have challenges implementing technology that improves the customer experience1

Connect to a seamless way of working

Our comprehensive portfolio offers a variety of tools and software solutions designed to easily facilitate legacy transitions and support your remote workers.

Next-Generation Voice

Simplified, cloud-based voice and UC&C solutions.

Next-Generation Voice

Simplified, cloud-based voice and UC&C solutions.

Hosted VoIP

Flexible voice and communication platform.

Hosted VoIP

Flexible voice and communication platform.

Lumen® Cloud Communications

Cloud-based calling and collaboration platform.

Lumen® Cloud Communications

Cloud-based calling and collaboration platform.

Next-Generation SIP Voice

Long-distance, international and toll-free services.

Next-Generation SIP Voice

Long-distance, international and toll-free services.

SIP Trunking

Scalable and cost-effective SIP Trunking service.

SIP Trunking

Scalable and cost-effective SIP Trunking service.

SIP Trunk with Voice Complete

Global communications without TDM replacement.

SIP Trunk with Voice Complete

Global communications without TDM replacement.

Hide

Conferencing

Integrated audio and visual meetings and managed 

Conferencing

Integrated audio and visual meetings and managed 

Unified Communications and Collaboration

Secure and reliable voice, video and web tools.

Unified Communications and Collaboration

Secure and reliable voice, video and web tools.

Hide

Contact Centre

End-to-end customer support platform to maximise efficiency.

Contact Centre

End-to-end customer support platform to maximise efficiency.

Cloud Contact Centre

Interactive Voice Response (IVR) and Interaction Routing.

Cloud Contact Centre

Interactive Voice Response (IVR) and Interaction Routing.

Contact Centre and UC&C Consulting

Expert consultants to help deliver innovation and agility.

Contact Centre and UC&C Consulting

Expert consultants to help deliver innovation and agility.

Network Services and Applications

IVR, queuing, recording, storage, analytics and clarity tools.

Network Services and Applications

IVR, queuing, recording, storage, analytics and clarity tools.

Hide

International Voice Services

Reliable U.S. origination to international locations.

International Voice Services

Reliable U.S. origination to international locations.

Local Voice Services

Traditional telephone and trunking services.

Local Voice Services

Traditional telephone and trunking services.

Long Distance and Toll Free Services

Business phone service and toll-free routing.

Long Distance and Toll Free Services

Business phone service and toll-free routing.

Next Generation 9-9-9 Services

Modern and managed emergency call services.

Next Generation 9-9-9 Services

Modern and managed emergency call services.

Hide

Managed and Professional Services

Get dedicated expertise to amplify the value of your apps and data. Access a wide range of solutions including advisory, project and ongoing management services, all backed by the fastest, most secure platform for next-gen apps and data.

Managed and Professional Services

Get dedicated expertise to amplify the value of your apps and data. Access a wide range of solutions including advisory, project and ongoing management services, all backed by the fastest, most secure platform for next-gen apps and data.

Hide

Customer Success Stories

SYNQ3

Serving up AI ordering

SYNQ3, an AI-driven ordering and payment processing platform for restaurants, partnered with Lumen to increase network capacity and expand AI capabilities to keep up with its growing customer call volume.

A side-by-side comparison image of a person ordering food on their phone and food being cooked on a stove.
A side-by-side comparison image of a person ordering food on their phone and food being cooked on a stove. PlayButton

Lumen helps SYNQ3 scale networking and bandwidth (1:41)

Tampa Bay Buccaneers logo

TAMPA BAY BUCCANEERS

Streamlined IT infrastructure for high-speed connectivity, and modernised communications platform to optimise operating efficiency. 

TAMPA BAY BUCCANEERS

Streamlined IT infrastructure for high-speed connectivity, and modernised communications platform to optimise operating efficiency. 

South Dakota

SOUTH DAKOTA

Modernised the 9-1-1 system for improved call handling and upgraded networking to boost data capacity.

SOUTH DAKOTA

Modernised the 9-1-1 system for improved call handling and upgraded networking to boost data capacity.

Resources

Questions? Let’s talk.

Contact our team to get the assistance and answers you are looking for.

Questions? Let’s talk.

Contact our team to get the assistance and answers you are looking for.

Questions? Let’s talk.

Contact our team to get the assistance and answers you are looking for.

1IDC, The UC&C Approach Everyone Agrees On, sponsored by Lumen Technologies, June 2022.

Powered by Translations.com GlobalLink OneLink SoftwarePowered By OneLink