Our commitment to ethical and responsible corporate conduct is reflected in our Code of Conduct and Unifying Principles: fairness, honesty and integrity, commitment to excellence, positive attitude, respect, faith and perseverance. These principles are the values on which Lumen was built, and they continue to guide our interactions with customers, shareholders, employees, business partners and the public.
Lumen Code of Conduct
The Lumen Code of Conduct provides detailed guidelines and ethical standards for employees worldwide, including executive management.
Lumen prohibits bribery and corruption in all forms and is committed to conducting business ethically and with honesty and integrity. Our Anti-corruption Policy applies to all directors, officers and employees.
The Lumen Integrity Line is the Company’s confidential compliance hotline for reporting actual or suspected misconduct. For more information or to report suspected wrongdoing, visit the Integrity Line website or email:
The Lumen Supplier Code of Conduct helps to ensure all agents, consultants, contractors, distributors, manufacturers, suppliers and other business partners (collectively “Suppliers”) with whom Lumen does business uphold our commitment to integrity and compliance.
Lumen’s 2020 Modern Slavery Statement, published in accordance with the UK Modern Slavery Act of 2015, describes Lumen and its supply chains, what we did in 2020 to combat modern slavery and human trafficking in our business and supply chains globally, and how we plan to continue these efforts.
The mission of our Business Continuity Management (BCM) program is to safeguard Lumen employees, assets, stakeholders, and reputation in the event of a potential or actual critical business disruption.
The Lumen Board of Directors has developed and adopted a set of procedures and best practices ensuring effective policy and decision-making on behalf of shareholders.
The Articles of Incorporation outline essential information about Lumen, including the Company’s name, where it is based and how many shares are authorised.
Directors who are not employed by Lumen are compensated annually for their service.
Cash compensation
Directors receive an annual retainer and meeting attendance fees. Committee chairs, the non-executive chairman and the non-executive vice chairman receive additional annual retainers.
Equity compensation
Directors also receive annual restricted stock grants.
Contact the Board or Audit Committee
Communication with shareholders and other interested parties is an important part of the governance process. Any stakeholder who wishes to contact the board, chairman or any director can send correspondence to:
Lumen Board of Directors Post Office Box 5061, Monroe, Louisiana 71211
Communications relating to Lumen accounting, internal controls or auditing matters will be referred promptly to the Chair of the Audit Committee. To contact the Audit Committee directly, send correspondence to:
Audit Committee Chair
c/o Post Office Box 4363
Monroe, LA 71211
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