GOVERNANCE

Lumen is committed to sound corporate governance practices that protect the interests of our shareholders.

Documentation

Ethics and compliance documents

Our commitment to ethical and responsible corporate conduct is reflected in our Code of Conduct and Unifying Principles: fairness, honesty and integrity, commitment to excellence, positive attitude, respect, faith and perseverance. These principles are the values on which Lumen was built, and they continue to guide our interactions with customers, shareholders, employees, business partners and the public.

Lumen Code of Conduct

The Lumen Code of Conduct provides detailed guidelines and ethical standards for employees worldwide, including executive management.

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Anti-Corruption Policy

Lumen prohibits bribery and corruption in all forms and is committed to conducting business ethically and with honesty and integrity. Our Anti-corruption Policy applies to all directors, officers and employees.

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Lumen Integrity Line

The Lumen Integrity Line is the Company’s confidential compliance hotline for reporting actual or suspected misconduct. For more information or to report suspected wrongdoing, visit the Integrity Line website or email integrityline@centurylink.com

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Supplier Code of Conduct

The Lumen Supplier Code of Conduct helps to ensure all agents, consultants, contractors, distributors, manufacturers, suppliers and other business partners (collectively “Suppliers”) with whom Lumen does business uphold our commitment to integrity and compliance.

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Lumen Human Rights Policy

Lumen’s Human Rights Policy sets forth our commitment to human rights and how it is integrated into every aspect of our operations.

ENGLISH SPANISH PORTUGUESE

Modern Slavery Statement

Lumen’s 2019 Modern Slavery Statement, published in accordance with the UK Modern Slavery Act of 2015, describes Lumen and its supply chains, what we did in 2019 to combat modern slavery and human trafficking in our business and supply chains globally, and how we plan to continue these efforts.

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Business Continuity Management

The mission of our Business Continuity Management (BCM) programme is to safeguard Lumen employees, assets, stakeholders, and reputation in the event of a potential or actual critical business disruption.

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Governance documents

Corporate Governance Guidelines

The Lumen Board of Directors has developed and adopted a set of procedures and best practices ensuring effective policy and decision-making on behalf of shareholders.

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Bylaws

Lumen’s corporate bylaws outline how the Board of Directors oversees the day-to-day operations of the Company.

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Articles of Incorporation and Amendments

The Articles of Incorporation outline essential information about Lumen, including the Company’s name, where it is based and how many shares are authorised.

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Director compensation

Directors who are not employed by Lumen are compensated annually for their service.

Cash compensation

Directors receive an annual retainer and meeting attendance fees. Committee chairs, the non-executive chairman and the non-executive vice chairman receive additional annual retainers.

Equity compensation

Directors also receive annual restricted stock grants.

Contact the Board or Audit Committee

Communication with shareholders and other interested parties is an important part of the governance process. Any stakeholder who wishes to contact the board, chairman or any director can send correspondence to:

Lumen Board of Directors

Post Office Box 5061

Monroe, Louisiana 71211

boardinquiries@lumen.com

Communications relating to Lumen accounting, internal controls or auditing matters will be referred promptly to the Chair of the Audit Committee. To contact the Audit Committee directly, send correspondence to:

Audit Committee Chair
c/o Post Office Box 4363
Monroe, LA 71211