COLLABORATION

MODERN VOICE AND VIDEO FOR MAXIMUM PRODUCTIVITY

See how to empower your hybrid workplace (1:09)

COLLABORATION

MODERN VOICE AND VIDEO FOR MAXIMUM PRODUCTIVITY

See how to empower your hybrid workplace (1:09)

COLLABORATION

MODERN VOICE AND VIDEO FOR MAXIMUM PRODUCTIVITY

See how to empower your hybrid workplace (1:09)

COLLABORATION

MODERN VOICE AND VIDEO FOR MAXIMUM PRODUCTIVITY

See how to empower your hybrid workplace (1:09)

COLLABORATION

MODERN VOICE AND VIDEO FOR MAXIMUM PRODUCTIVITY

See how to empower your hybrid workplace (1:09)

Drive productivity, innovation and engagement with reliable and easy-to-use voice, video and contact center solutions that help keep your team in sync and customers connected, regardless of location or device.

Fast track productivity with a single UC&C provider

With a hybrid workplace becoming the new normal, there are several benefits to consolidating your collaboration and remote work needs with Lumen, including a projected ROI of 497% within five years.

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Application utilization

Operational expenses

Employee productivity

A modern architecture for business communication

Global calling and collaboration

Remote workers

Office workers

Mobile workers

State and federal agencies

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Contact centres

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Say hello to agile, all-in-one collaboration

A recent Metrigy report explains why it’s crucial to choose the right partner to simplify your setup—streamlining networks and services can help improve customer experiences and reduce your total cost of ownership.

of IT professionals have already or plan to consolidate under a single provider by 2022*

OpEx reduction when enterprises choose a single UC&C provider*

revenue increase realised by Lumen customers after implementing CX initiatives

VIEW METRIGY STUDY

Metrigy, 2020 Customer and Employee Experience Study, April 2020.

IDC: The business value of enterprise comms with Lumen® Voice and UC&C

Discover how Lumen integrated communications and collaboration solutions can help customers maximise productivity, revenue and uptime for a projected 7-month payback on investment¹.

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¹IDC Business Value White Paper, sponsored by Lumen Technologies, April 2021.

Businessperson reading IDC report on a tablet

Connect to a new way of working

From legacy transitions to remote workers, our comprehensive portfolio has everything you need to connect, collaborate and create amazing experiences.

Next-Generation Voice
Unified Communications
Contact Centre
Calling Services

Next-Generation Voice

Modernise how your business communicates and competes on a high-reliability, global IP network.

Hosted Collaboration Solutions
Fully-managed and unified cloud communications.

Hosted VoIP
Flexible voice and communication platform.

Next-Generation SIP Voice
Long-distance, international and toll-free services.

SIP Trunking
Scalable and cost-effective SIP Trunking service.

SIP Trunk with Voice Complete
Global communications without TDM replacement.

NEXT-GENERATION VOICE

Unified Communications

Enable efficient, integrated collaboration with our future-ready voice, video and web solutions.

Conferencing
Audio and visual meetings and managed events.

Unified Communications and Collaboration
Secure and reliable voice, video and web tools.

Contact Centre

Keep your business agile and competitive with a comprehensive, dynamic contact centre platform.

Cloud Contact Centre
Interactive Voice Response (IVR) and Interaction Routing.

Contact Centre and UC&C Consulting
An expert partner for transformation and support.

Network Services and Applications
IVR, queuing, recording, storage, analytics and clarity tools.

CONTACT CENTRE