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COLLABORATION 

Modern voice and video for maximum productivity

Enable seamless collaboration between your team and with customers through easy-to-use voice, video and contact centre solutions.

Fast track productivity with a single UC&C provider

With a hybrid workplace becoming the new normal, there are several benefits to consolidating your collaboration and remote work needs with Lumen, including higher customer engagement, improved productivity and a top 10 must-have solution amongst those that currently use cloud-based UC&C and those planning to use one.1

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86%

of organisations with extensive connectivity deployments across the organisation are very or extremely interested in using a managed services provider

84%

of organisations currently using a cloud-based UC&C solution plan to continue current cloud-based spending or increase it over the next 12–24 months

Connect to a new way of working

From legacy transitions to remote workers, our comprehensive portfolio has everything you need to connect, collaborate and create amazing experiences.

 

Managed and Professional Services

Managed and Professional Services

Get the dedicated expertise you need to amplify the value of your apps and data. Access a wide range of solutions including advisory, project and ongoing management services, all backed by the fastest, most secure platform for next-gen apps and data.

LEARN MORE
Illustration of service technician with headset viewing a laptop and network metrics

Next-Generation Voice

Modernise how your business communicates and competes on a high-reliability, global IP network.


Hosted VoIP

Flexible voice and communication platform.

Lumen Cloud Communications

Cloud based calling and collaboration platform.


Next-Generation SIP Voice
Long-distance, international and toll-free services.


SIP Trunking
Scalable and cost-effective SIP Trunking service.


SIP Trunk with Voice Complete
Global communications without TDM replacement.

NEXT-GENERATION VOICE
Collaboration- Unified Communication Services

Unified Communications

Enable efficient, integrated collaboration with our future-ready voice, video and web solutions.


Conferencing
Audio and visual meetings and managed events.


Unified Communications and Collaboration
Secure and reliable voice, video and web tools.

Collaboration- Contact Centre

Contact Centre

Keep your business agile and competitive with a comprehensive, dynamic contact centre platform.


Cloud Contact Centre
Interactive Voice Response (IVR) and Interaction Routing.


Contact Centre and UC&C Consulting
An expert partner for transformation and support.


Network Services and Applications
IVR, queuing, recording, storage, analytics and clarity tools.

 

CONTACT CENTRE
Collaboration- Next Generation Voice

Calling Services

Stay connected with customers, partners and more — whether they are across the street or across the ocean.


International Voice Services
Reliable U.S. origination to international locations.


Local Voice Services
Traditional telephone and trunking services.


Long Distance and Toll Free Services
Business phone service and toll-free routing.


Next Generation 9-9-9 Services
Modern and managed emergency call services.

Collaboration- Desktop Phone

 

Managed and Professional Services

Managed and Professional Services

Get the dedicated expertise you need to amplify the value of your apps and data. Access a wide range of solutions including advisory, project and ongoing management services, all backed by the fastest, most secure platform for next-gen apps and data.

LEARN MORE
Illustration of service technician with headset viewing a laptop and network metrics

Next-Generation Voice

Modernise how your business communicates and competes on a high-reliability, global IP network.


Next-Generation SIP Voice
Long-distance, international and toll-free services.


SIP Trunk with Voice Complete
Global communications without TDM replacement.

 

NEXT-GENERATION VOICE

Unified Communications

Enable efficient, integrated collaboration with our future-ready voice, video and web solutions.


Conferencing
Audio and visual meetings and managed events.


Unified Communications and Collaboration
Secure and reliable voice, video and web tools.

Contact Centre

Keep your business agile and competitive with a comprehensive, dynamic contact centre platform.


Cloud Contact Centre
Interactive Voice Response (IVR) and Interaction Routing.


Contact Centre and UC&C Consulting
An expert partner for transformation and support.


Customer Premise Equipment
Managed next-gen voice technology.


Network Services and Applications
IVR, queuing, recording, storage, analytics and clarity tools.

 

CONTACT CENTRE

Calling Services

Stay connected with customers, partners and more — whether they are across the street or across the ocean.


International Voice Services
Reliable U.S. origination to international locations.


Local Voice Services
Traditional telephone and trunking services.


Long Distance and Toll Free Services
Business phone service and toll-free routing.


Next Generation 9-9-9 Services
Modern and managed emergency call services.

Unified Communications

Enable efficient, integrated collaboration with our future-ready voice, video and web solutions.


Unified Communications and Collaboration
Secure and reliable voice, video and web tools..

 

Managed and Professional Services

Managed and Professional Services

Get the dedicated expertise you need to amplify the value of your apps and data. Access a wide range of solutions including advisory, project and ongoing management services, all backed by the fastest, most secure platform for next-gen apps and data.

LEARN MORE
Illustration of service technician with headset viewing a laptop and network metrics

Next-Generation Voice

Modernise how your business communicates and competes on a high-reliability, global IP network.


Next-Generation SIP Voice
Long-distance, international and toll-free services.


SIP Trunk with Voice Complete
Global communications without TDM replacement.

 

NEXT-GENERATION VOICE

Unified Communications

Enable efficient, integrated collaboration with our future-ready voice, video and web solutions.


Conferencing
Audio and visual meetings and managed events.


Hosted Collaboration Solutions
Fully-managed and unified cloud communications.


Unified Communications and Collaboration
Secure and reliable voice, video and web tools.

Contact Centre

Keep your business agile and competitive with a comprehensive, dynamic contact centre platform.


Cloud Contact Centre
Interactive Voice Response (IVR) and Interaction Routing.


Contact Centre and UC&C Consulting
An expert partner for transformation and support.


Network Services and Applications
IVR, queuing, recording, storage, analytics and clarity tools.

 

CONTACT CENTRE

Calling Services

Stay connected with customers, partners and more — whether they are across the street or across the ocean.


International Voice Services
Reliable U.S. origination to international locations.


Local Voice Services
Traditional telephone and trunking services.


Long Distance and Toll Free Services
Business phone service and toll-free routing.


Next Generation 9-9-9 Services
Modern and managed emergency call services.

 

Managed and Professional Services

Managed and Professional Services

Get the dedicated expertise you need to amplify the value of your apps and data. Access a wide range of solutions including advisory, project and ongoing management services, all backed by the fastest, most secure platform for next-gen apps and data.

LEARN MORE
Illustration of service technician with headset viewing a laptop and network metrics

Next-Generation Voice

Modernise how your business communicates and competes on a high-reliability, global IP network.


Next-Generation SIP Voice
Long-distance, international and toll-free services.


SIP Trunk with Voice Complete
Global communications without TDM replacement.

 

NEXT-GENERATION VOICE

Unified Communications

Enable efficient, integrated collaboration with our future-ready voice, video and web solutions.


Conferencing
Audio and visual meetings and managed events.


Unified Communications and Collaboration
Secure and reliable voice, video and web tools.

Contact Centre

Keep your business agile and competitive with a comprehensive, dynamic contact centre platform.


Cloud Contact Centre
Interactive Voice Response (IVR) and Interaction Routing.


Contact Centre and UC&C Consulting
An expert partner for transformation and support.


Customer Premise Equipment
Managed next-gen voice technology.


Network Services and Applications
IVR, queuing, recording, storage, analytics and clarity tools.

 

CONTACT CENTRE

Calling Services

Stay connected with customers, partners and more — whether they are across the street or across the ocean.


International Voice Services
Reliable U.S. origination to international locations.


Local Voice Services
Traditional telephone and trunking services.


Long Distance and Toll Free Services
Business phone service and toll-free routing.


Next Generation 9-9-9 Services
Modern and managed emergency call services.

IDC logo

IDC: The business value of enterprise comms with Lumen® Voice and UC&C

Discover how Lumen integrated communications and collaboration solutions can help customers maximise productivity, revenue and uptime for a projected 7-month payback on investment.2

*Required field.

1IDC UC&C Infographic, sponsored by Lumen Technologies, June 2022. 

2IDC Business Value White Paper, sponsored by Lumen Technologies, April 2021.

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