End-to-End Managed Services

TAILORED MANAGED SERVICES

Rev your business and IT transformation with flexible, end-to-end managed services for everything from app deployment to network provisioning.

Operate your IT intuitively and effectively

Powered by leading technology solutions and fuelled by innovation, Tailored Managed Services help you improve agility, build competitive advantages and increase productivity with personalised ITIL-based services covering all major processes and functions of IT operations.

Benefits

Comprehensive solutions

Covering all major processes and functions for IT operation, we deliver deep expertise and innovative services to address your current, cutting edge and legacy technologies.

Predictable value and pricing

Our solutions leverage flexible resource pools to provide the best price points and offer transparent, pre-determined models with workload or unit-based pricing — so you can determine your spend as your environment evolves.

Streamlined operations

Automation is at the core of our Tailored Managed Services, delivering time-saving solutions backed by advanced process monitoring and reporting.

Features and Specifications

Features	Basic Plan	Enhanced Plan	Premier Plan
Event management	✓	✓	✓
Incident management		✓	✓
Full stack of customisable services			✓

Features	Basic Plan	Enhanced Plan	Premier Plan
Monitor devices and notifications	✓	✓	✓
Manage customer provided devices		✓	✓
Planning, discovery, implementation and migration to services		✓	✓
Monitoring, management, patch management and performance reviews		✓	✓
WAN devices include managing attached network (network agnostic)		✓	✓
Rental CPE			✓

Resources

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Streamlined operations

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