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TAILORED MANAGED SERVICES

Rev your business and IT transformation with flexible, end-to-end managed services for everything from app deployment to network provisioning.

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Operate your IT intuitively and effectively

Powered by leading technology solutions and fuelled by innovation, Tailored Managed Services help you improve agility, build competitive advantages and increase productivity with personalised ITIL-based services covering all major processes and functions of IT operations.

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Benefits

Total Solution

Comprehensive solutions

Covering all major processes and functions for IT operation, we deliver deep expertise and innovative services to address your current, cutting edge and legacy technologies.

Cost Control-Dollar

Predictable value and pricing

Our solutions leverage flexible resource pools to provide the best price points and offer transparent, pre-determined models with workload or unit-based pricing — so you can determine your spend as your environment evolves.

Checklist

Streamlined operations

Automation is at the core of our Tailored Managed Services, delivering time-saving solutions backed by advanced process monitoring and reporting.

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Features and Specifications

Features Basic
Plan		 Enhanced
Plan		 Premier
Plan

Event management

 ✓ ✓ ✓

Incident management

   ✓ ✓

Full stack of customisable services

     ✓

Features Basic
Plan		 Enhanced
Plan		 Premier
Plan

Monitor devices and notifications

 ✓ ✓ ✓

Manage customer provided devices

   ✓ ✓

Planning, discovery, implementation and migration to services

   ✓ ✓

Monitoring, management, patch management and performance reviews

   ✓ ✓

WAN devices include managing attached network (network agnostic)

   ✓ ✓

Rental CPE

     ✓

Resources

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