Media portal support: Billing menu

Media portal makes it easy to view your bills, make payments, view payment history, access billing reports, and more.

Hosted Bill Analyst (formerly Invoice Management) helps you stay informed about your statements and billing reports. Manage invoices and run billing reports to manage your costs.

Using Media portal, you can ask a question about a bill or submit an invoice dispute. Using notes on your request, you can also communicate with a Lumen billing analyst.

• Creating a billing request
• Viewing the status of a billing request
• Updating information in a billing request
• Closing a billing request

You can view booking and billing policies for Lumen^® Vyvx^® services in Media portal.
 

• Viewing Vyvx policies