Media portal: Billing

Media portal makes it easy to view your bills, make payments, view payment history, and more.

• To view, pay, and manage bills, click Invoice Management.
  
  
• To make an inquiry or submit a dispute about a bill, click Billing Requests.

Bill Analyst (formerly Invoice Management) helps you stay informed about your statements and billing reports. Manage invoices and run billing reports to manage your costs.

Using Media portal, you can ask a question about a bill or submit an invoice dispute. Using notes on your request, you can also communicate with a Lumen billing analyst. You can create, view, update, and cancel requests:

• billing requests
  
• payment and collection inquiries
  
• name and address changes
  
• billing disputes