Lumen Solutions
for Zoom

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Lumen Solutions
for Zoom

Lumen Solutions for Zoom is a UC&C solution with capabilities that allow our customers to migrate their premises-based communication and collaboration services to the cloud securely, easily and efficiently.

This solution provides enterprises with immediate access to the Zoom cloud video first platform virtually anywhere, with the assurance they will have the Lumen established UC&C operational support structure, network asset integration, customer success practice and account management support throughout their journey.

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Zoom Phone Zoom Meetings Zoom Events & Webinars Zoom Rooms Why Lumen

Lumen Solutions for Zoom is a UC&C solution with capabilities that allow our customers to migrate their premises-based communication and collaboration services to the cloud securely, easily and efficiently.

This solution provides enterprises with immediate access to the Zoom cloud video first platform virtually anywhere, with the assurance they will have the Lumen established UC&C operational support structure, network asset integration, customer success practice and account management support throughout their journey.

Contact Us
zoom_phone

Zoom Phone

Power your voice communications with Zoom’s global cloud phone solution with secure call routing, call queues, SMS, the ability to elevate calls to meetings and more.

Key features:

  • Seamlessly elevate Zoom Phone calls to a Zoom Meeting
  • Call recording on demand with playback available through desktop, mobile and web apps
  • Global call handling capabilities including business and after hour routing
  • Cloud calling options including bring your own carrier (BYOC), Lumen PSTN and Zoom calling plans
  • Voicemail features including visual voicemail, auto, speech to text transcription and custom email notifications
  • Quickly visualize and evaluate Zoom Phone performance, identify, and isolate potential issues and track the performance of all calls traversing the network with the Zoom Phone dashboard
why-lumen

Zoom Meetings

Zoom Meetings provides simple video conferencing across all devices for meetings with up to 1000 participants. With clear audio capabilities and HD video, you can work individually from your office, workspace at home, or on-the-go in a coffee shop and even from your mobile device.

Key features:

  • HD video and audio meetings with support for up to 1,000 video participants and 49 videos on-screen
  • Automatic ambient noise cancellation that gives the freedom to work from virtually anywhere
  • Custom meeting configuration options that can prioritize content or attendees, or show a side-by-side view of both
  • Customized public or private events from 500 to 10,000+ attendees with Zoom Events add-on
  • Zoom Chat features are included with a simplified solution for workflows, boosting productivity, and helping ensure employees can collaborate securely, both internally and externally
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Zoom Events and Webinars

Zoom Events and Video Webinars can accommodate all your virtual event needs. By creating virtual experiences with attendees, you can set up private events, schedule multi-session or concurrent session events, and even post recordings after an event has ended.

Key features:

  • Zoom Events provides an all-in-one virtual event management solution with dedicated support for corporate event spaces
  • Customizable event reporting includes registration, attendance, ticket sales with the ability to support gifts and donations
  • Post-event recordings foster connections between attendees who are on the event and people that are unable to attend
  • Zoom Webinars can broaden your reach from 2 - 100 panelists with video, voice and screen sharing capabilities to serve up to 50,000 attendees
  • Seamless integrations with other platforms including:

    • Salesforce
    • Marketo
    • Hubspot
    • Eloqua
    • Cornerstone
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Zoom Rooms

Zoom Rooms provides a software-based room system leveraging hardware appliances, kits or customizable components for an easy-to-use experience. This modern workspace for hybrid teams brings HD video collaboration into any space while enabling in-person and remote participants to interact in real time.

Key features:

  • Adapt your conference rooms to changing workforce needs while balancing office and remote experiences with HD video and audio, wireless content sharing, and interactive whiteboarding
  • Smart Gallery features leverage AI to take a single-camera view of multiple people in a Zoom Room, and send up to three unique video streams to better display the in-room participants to remote attendees
  • Easy to use Zoom controls allow set-up of Zoom Rooms meetings from personal devices such as an iPhone, Android or laptop
  • Digital Signage is included in Zoom Rooms, with numerous capabilities at no additional cost. Share announcements and information in the form of images, videos, and URLs across any display on your network
  • Zoom Rooms includes the ability to dial out to standards-based SIP/H.323 endpoints; Conference Room Connector takes it a step further and allows for any standard based video conferencing endpoint to join your meeting
why-lumen

Why Lumen?

We have spent years developing proven capabilities that empower companies and individuals alike to do exceptional work. Regardless of the location and technological capabilities, Lumen assists users in adoption, SIP connected audio, customer premises infrastructure consulting, and our managed UC&C (Unified Communications and Collaboration) services all with our Lumen® Enablement Services product.

Connectivity

Our secure platform has an expansive global network, capable of 24/7 service availability monitoring. With access to UC platform bridging architectures that connect businesses to the cloud for meetings, we integrate audio and web-conferencing solutions with a full range of calling options. Our digital learning platform for collaboration is delivered in your own brand and tone of voice, accessible via SSO.

Reliability

Our experience and support in end-to-end communication networking makes the move to remote accessibility seamless. Our customers have the benefit of integrating their existing network with our cloud-based solutions, and a predictable experienced single provider. This collaboration technology covers multi-vendor options along with a digital learning content adapted to your organization needs.

Cost effectiveness

We allow your company to leverage existing investments with access to current and future technologies. Lumen Enablement Services for UC&C provides a variety of options to supplement or replace required IT, with the help of staff to support the moving parts of enterprise workflows. With flexible pricing and predictable billing, operations are streamlined with single-vendor management and compressive services.

Commitment

We provide a dedicated team with best practices and hands-on solutions for every step of your deployment. With access to a dedicated adoption success manager, we provide customized roll-out services and monthly communications, quarterly success reviews and planning, and usage analytics to help ensure you meet business outcomes. Support is reassured before, during and after installation to allow your employees to always maintain their focus on the core of your business

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