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Billing questions
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For activations, billing or repair inquiries in North America call: 877‑453‑8353
For support information please reference the Lumen customer handbook
Legacy CenturyLink
8‑digit (LATIS) billing account numbers
800‑860‑1020 or care.inquiry@lumen.com
9‑digit (Ensemble) billing account numbers
800‑786‑6272
National Wholesale accounts
888‑496‑7447
Legacy Level 3
877‑453‑8353 option 2, then 1