Power Your Data Movement with Confidence

Get SLA-backed delivery timelines and special pricing* on Lumen® RapidRoutes℠—ultra-fast connectivity designed to scale with your business.

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Power Your Data Movement with Confidence

Get SLA-backed delivery timelines and special pricing* on Lumen® RapidRoutes℠—ultra-fast connectivity designed to scale with your business.

Lumen RapidRoutes℠ built for speed, backed by commitment.

Industry leading 20-Day SLA** commitment for RapidRoutes℠ 

Say goodbye to delays and hello to performance. Lumen RapidRoutes℠ delivers high-capacity, static routing across major metro markets—now with two powerful incentives.

For qualifying RapidRoutes services, Lumen commits to a 20-business-day service-level agreement for service turn-up** 
SLA measured from date that Customer Order and Order Addendum are fully executed and received by Lumen
Applies only to RapidRoutes static routes with gateways in 25 major metro markets 
SLA applies exclusively to new RapidRoutes orders 
If SLA is not met, customers can receive a one-time service credit based on the delay beyond the Customer Commit Date (see below)

Service Level Credit for Wavelength RapidRoutes (MRC): 

1-5 business days delay: 50% 
6-10 business days delay: 75% 
11+ business days delay: 100%

100G/400G RapidRoutes℠ promo* 

Competitive promotional pricing for new RapidRoutes services at 100 Gbps and up to 400 Gbps 
Discount varies by route length 
Applies only to new RapidRoutes 100G and up to 400G services 
Promo period available through December 31, 2025 
Orders must be signed within promo period to qualify

Lumen RapidRoutes℠ built for speed, backed by commitment.

Industry leading 20-Day SLA** commitment for RapidRoutes℠ 

Say goodbye to delays and hello to performance. Lumen RapidRoutes℠ delivers high-capacity, static routing across major metro markets—now with two powerful incentives.

For qualifying RapidRoutes services, Lumen commits to a 20-business-day service-level agreement for service turn-up** 
SLA measured from date that Customer Order and Order Addendum are fully executed and received by Lumen
Applies only to RapidRoutes static routes with gateways in 25 major metro markets 
SLA applies exclusively to new RapidRoutes orders 
If SLA is not met, customers can receive a one-time service credit based on the delay beyond the Customer Commit Date (see below)

Service Level Credit for Wavelength RapidRoutes (MRC): 

1-5 business days delay: 50% 
6-10 business days delay: 75% 
11+ business days delay: 100%

100G/400G RapidRoutes℠ promo* 

Competitive promotional pricing for new RapidRoutes services at 100 Gbps and up to 400 Gbps 
Discount varies by route length 
Applies only to new RapidRoutes 100G and up to 400G services 
Promo period available through December 31, 2025 
Orders must be signed within promo period to qualify

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*Offers available September 8 through December 31, 2025, to qualifying business customers for new services at select on-net locations [see site list here] and require a minimum one-year term agreement. Offers exclude installation, taxes, fees and optional add-ons. 20-business-day service installation guarantee (to receive up to one-month credit for 100 and/or 400 Gbps on-net wavelength services only) starts from date that Customer Order and Order Addendum are fully executed and received by Lumen. Early termination fees apply as set forth in Customer Order. Customer must remain in good standing; offer(s) may terminate upon any change to account and cannot be combined with other offers. Bandwidth may vary and is not guaranteed. Metro access charges may apply for customer locations outside major data centers and Lumen gateways. Lumen may change, cancel or substitute offers and services or vary by service area at its sole discretion without notice. Additional terms and conditions apply, including “Excused Delay”; see Customer Order and Order Addendum.

**Based on publicly available SLAs and service installation data for major U.S. wavelength providers and market share data from the July 2024 Atlantic-AC M North American Business Connectivity Survey. SLAs may vary by provider, location, and contract terms. 20-business-day service installation starts from the date order and order addendum are fully executed and received by Lumen.