Lumen® DDoS Hyper can be ordered online using Control Center, our customer self-service portal. To be eligible for the service when internet is not provided by Lumen, you must have a router* (CPE) capable of GRE tunnel termination and able to support the GRE Tunnel Service throughput requirement for your service, BGP advertisements, NetFlow generation, and IP address space of at least /24 or larger.
If you have eligible Lumen Internet Service, DDoS Hyper requires a router with either BGP static or directly connected configuration. Lumen can protect subnets smaller than /24 when provided by Lumen.
Once you accept the terms of the service, you will be redirected to a microapp where the technical parameters to provision your service will be gathered. This includes the IP address space that is to be protected, the IP address(es) of the GRE tunnel(s) or information for Lumen Internet circuits and information needed to collect Netflow from your CPE or Lumen edge router.
*Support for DDoS Hyper with the Lumen Managed router is available only. with on-demand DDoS Hyper service using Internet Direct clean traffic return with either BGP or static WAN IP routing configuration.