Altera Digital Health

Strengthening patient care with secure, high-performance connectivity.

Altera Digital Health

Strengthening patient care with secure, high-performance connectivity.

Accelerating secure healthcare connectivity

Altera Digital Health, a leading provider of healthcare technology, needed a secure, reliable way to connect multiple hospital sites and support cloud migration for critical electronic health record (EHR) systems. We delivered scalable IP VPN and proactive service assurance to help Altera speed up provisioning, strengthen compliance and improve resilience for better patient care.

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Current Lumen customer compensated for their endorsement.

Accelerating secure healthcare connectivity

Altera Digital Health, a leading provider of healthcare technology, needed a secure, reliable way to connect multiple hospital sites and support cloud migration for critical electronic health record (EHR) systems. We delivered scalable IP VPN and proactive service assurance to help Altera speed up provisioning, strengthen compliance and improve resilience for better patient care.

Current Lumen customer compensated for their endorsement.

Healthcare professional in a white coat using a tablet to review information during a patient consultation, illustrating technology-enabled care.

Challenges

  • Required secure, flexible connectivity across multiple hospital sites.
  • Needed faster bandwidth upgrades to avoid impacting patient care.
  • Sought improved service assurance to reduce SLA penalties and downtime.

Challenges

  • Required secure, flexible connectivity across multiple hospital sites.
  • Needed faster bandwidth upgrades to avoid impacting patient care.
  • Sought improved service assurance to reduce SLA penalties and downtime.

Solutions

  • Lumen® IP VPN for secure, dedicated connectivity and healthcare compliance.
  • Proactive service assurance with structured support and weekly cadence calls.
  • Portal governance to streamline installs, change windows and improve visibility.

Solutions

  • Lumen® IP VPN for secure, dedicated connectivity and healthcare compliance.
  • Proactive service assurance with structured support and weekly cadence calls.
  • Portal governance to streamline installs, change windows and improve visibility.

Results

  • Completed bandwidth upgrades in hours, improving network stability.
  • Reduced SLA payouts and minimized operational risk.
  • Boosted customer satisfaction with a seamless Azure migration.

Results

  • Completed bandwidth upgrades in hours, improving network stability.
  • Reduced SLA payouts and minimized operational risk.
  • Boosted customer satisfaction with a seamless Azure migration.

What works for Altera Digital Health

Lumen® IP VPN

Flexible connectivity solutions to power digital transformation.

Learn more

Lumen® IP VPN

Flexible connectivity solutions to power digital transformation.

Logo for Altera Digital Health featuring the word “Altera” in bold blue letters with a pink triangular accent on the letter “a” and the words DIGITAL HEALTH in light blue uppercase letters below.

“Connectivity is the backbone of healthcare. We needed flexibility and security without compromise, and Lumen delivered both—helping us move faster and stay compliant.”

 

— Bruce Holloway, Network Services Leader

Altera Digital Health

Current Lumen customer compensated for their endorsement.

“Connectivity is the backbone of healthcare. We needed flexibility and security without compromise, and Lumen delivered both—helping us move faster and stay compliant.”

 

— Bruce Holloway, Network Services Leader

Altera Digital Health

Current Lumen customer compensated for their endorsement.

Two healthcare professionals wearing blue scrubs working at a desk, reviewing information on a computer monitor in an office setting with medical equipment nearby.

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