Space Needle

Transforming guest experiences at the Space Needle with smarter, faster and safer digital innovation.

Space Needle

Transforming guest experiences at the Space Needle with smarter, faster and safer digital innovation.

Securing the skyline

Welcoming over a million visitors annually, the Space Needle set out to create unforgettable experiences. With a focus on innovation and guest engagement, they partnered with Lumen and Check Point Software Technologies to modernize their infrastructure—enabling seamless connectivity and strong security. Today, every visit is powered by advanced technology, offering immersive experiences while the landmark continues to inspire as a symbol of progress.

Current Lumen customer compensated for their endorsement.

Securing the skyline

Welcoming over a million visitors annually, the Space Needle set out to create unforgettable experiences. With a focus on innovation and guest engagement, they partnered with Lumen and Check Point Software Technologies to modernize their infrastructure—enabling seamless connectivity and strong security. Today, every visit is powered by advanced technology, offering immersive experiences while the landmark continues to inspire as a symbol of progress.

Current Lumen customer compensated for their endorsement.

Aerial view of the Seattle Space Needle emerging above low-lying morning fog engulfing the downtown skyline at sunrise.
Aerial view of the Seattle Space Needle emerging above low-lying morning fog engulfing the downtown skyline at sunrise. PlayButton

See how the Space Needle delivers unforgettable experiences (2:27)

Challenges

  • Operated on legacy infrastructure and outdated hardware
  • Managed IT with a small staff supporting 365 days of operation
  • Faced security vulnerabilities and lacked scalable systems
  • Needed future-ready enterprise technology to support innovation

Challenges

  • Operated on legacy infrastructure and outdated hardware
  • Managed IT with a small staff supporting 365 days of operation
  • Faced security vulnerabilities and lacked scalable systems
  • Needed future-ready enterprise technology to support innovation

Solutions

  • Lumen® Managed Network Services with managed Meraki switches, routers, wireless LAN and SD-WAN
  • Check Point® Harmony suite including SASE, Email, Endpoint and CloudGuard WAF
  • Incident Response Retainer and two-phase penetration testing
  • Consolidated security console powered by Check Point Software Technologies on the Lumen platform

Solutions

  • Lumen® Managed Network Services with managed Meraki switches, routers, wireless LAN and SD-WAN
  • Check Point® Harmony suite including SASE, Email, Endpoint and CloudGuard WAF
  • Incident Response Retainer and two-phase penetration testing
  • Consolidated security console powered by Check Point Software Technologies on the Lumen platform

Results

  • Full deployment completed in under 30 days
  • 24/7 network reliability provides seamless guest experiences
  • Scalable, future-ready infrastructure supports innovation and growth

Results

  • Full deployment completed in under 30 days
  • 24/7 network reliability provides seamless guest experiences
  • Scalable, future-ready infrastructure supports innovation and growth

What works for Space Needle

Seattle Space Needle logo featuring a stylized white Space Needle icon inside a gold circle followed by the words SPACE NEEDLE in capital letters.

“The Space Needle is excited to partner with Lumen to enhance our digital presence and protect our guests in new and innovative ways. We're looking toward the future with Lumen.”

 

— Karen Olson, Chief Operating Officer

Space Needle

Current Lumen customer compensated for their endorsement.

“The Space Needle is excited to partner with Lumen to enhance our digital presence and protect our guests in new and innovative ways. We're looking toward the future with Lumen.”

 

— Karen Olson, Chief Operating Officer

Space Needle

Current Lumen customer compensated for their endorsement.

Karen Olson, Chief Operating Officer of the Seattle Space Needle, smiles while seated indoors near large windows and a modern staircase with glass railings.

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