CURE AUTO INSURANCE

Ensuring business continuity through digital transformation with cloud-based solutions.

A winning strategy for digital transformation

Citizens United Reciprocal Exchange (CURE) Auto Insurance was founded in 1990 and provides car insurance to over one million drivers residing in New Jersey, Pennsylvania and Michigan. CURE chose to partner with Lumen to quickly transition to a work-from-anywhere environment in 2020, implementing several tailored solutions to help ensure a successful digital transformation.

Call center employees talk on headsets in front of computers

Replacing legacy systems with powerful cloud-based solutions

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An animated computer screen showing a globe is connected to a cell phone, business server and headset
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What works for CURE

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Lumen® Solutions for Contact Center - Genesys Cloud

A flexible, all-in-one cloud contact center solution for exceptional, real-time customer experiences.

Lumen® Solutions for Contact Center - Genesys Cloud

A flexible, all-in-one cloud contact center solution for exceptional, real-time customer experiences.

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Lumen® Hosted VoIP

Upgrade legacy calling with managed VoIP solutions for advanced collaboration capabilities.

Lumen® Hosted VoIP

Upgrade legacy calling with managed VoIP solutions for advanced collaboration capabilities.

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Lumen® SD-WAN with Cisco Meraki

Centralize and streamline cloud management for security, networking and application control.

Lumen® SD-WAN with Cisco Meraki

Centralize and streamline cloud management for security, networking and application control.

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Within six weeks, the system was up and running, which is something I’m very thankful for. Lumen Solutions for Contact Center - Genesys Cloud is easily customizable and we can turn around updates very quickly. That really impressed me.”

— Doug Benalan CIO, CURE Auto Insurance

A person explains information on a computer screen to two people wearing headsets

About CURE Auto Insurance

Citizens United Reciprocal Exchange (CURE) Auto Insurance was founded in 1990 and provides car insurance to over one million drivers residing in New Jersey, Pennsylvania and Michigan. CURE’s mission is to transform the car insurance industry by removing income discriminatory practices and setting rates based on driving records.

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