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CUSTOMER PREMISES EQUIPMENT

Stay nimble with agile contact centre technology that is seamlessly managed and supported through a single point of contact.

Upgrade to next-gen networking equipment

Lumen Customer Premises Equipment (CPE) portfolio offers a wide range of services to fit your unique business needs. Based on products from industry-leading manufacturers, our service capabilities extend from design and engineering to maintenance and management.

Benefits

Scale and support

Scale and support

Grow your business with a comprehensive suite of products, seamless nationwide coverage and extensive field support.

Customisation

Customisation

Design the right solution to fit your needs, whether it is unified voice and data or a traditional call centre system.

Expertise

Expertise

Work with a partner that has designed, implemented and managed contact centre solutions for 30+ years.

Features and Specifications

  • Avaya
  • Cisco
  • Mitel

  • One-stop management of network and CPE solutions

  • Routers
  • Switches 
  • Access points 
  • Firewalls 
  • IP PBX systems
  • Session border controllers (SBCs) 
  • Software
  • Servers 
  • Phones

  • Remote and on-site support
    • Move, add and change (MAC) activities
    • Remote alarm management
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