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Lumen Solutions for Webex

Empower your team to collaborate and innovate, virtually anywhere, anytime. Break down silos and build relationships. Lumen helps you realise the full value of your collaboration solution from end to end, maximising your investment.

Keep the conversation flowing

Lumen Solutions for Webex allows people to do exceptional work. It is a single solution that brings people together any time, from virtually anywhere, creating personalised, intelligent, and inclusive experiences for your hybrid workforce. Scales easily with simplified enterprise-wide administration when the solution is delivered by Lumen.

Cisco Partner Badge recognising Lumen as a Gold Provider
Cisco Partner Badge recognising Lumen as a Gold Provider PlayButton

Personalised collaboration for everyone at work (1:43)


Cost Control-Dollar

Minimise costs with cloud-based connectivity

Leverage existing networks or PSTN with predictable licensed-based costs and gain a comprehensive, enterprise-grade unified communications collaboration solution. Not on the cloud? No problem. Lumen experts will help you migrate smoothly and easily.


Customizable and reliable solution

Lumen can help you determine the configurations you need; to get the solution you want. Lumen Solutions for Webex offers a full suite of collaboration products which includes managed services to support you. For more extensive support, consider Lumen Enablement Services, a comprehensive set of ala carte services to enhance your experience only where you need it.


Support from a single trusted provider

Streamline operations with single-vendor management and comprehensive services on the Lumen Platform. Benefit from the extensive experience our dedicated UC&C consultants provide from years of experience as leaders in communications and collaboration.

Illustration of a laptop screen with a globe icon on it and three lines connecting a phone, headset and building icon

Features and Specifications

  • Enterprise-grade meeting experience, meeting recording, meeting locking, remote dial-in access over PSTN and up to 1,000 meeting participants
  • Preserve existing Cisco Unified Call Manager integrations and advanced customisation with dedicated instance
  • Intuitive HD video, chat, whiteboarding and screen sharing tools, all in one continuous workstream
  • Ability to start meetings with one click, join meetings before the host and seamlessly access meetings from the Webex mobile app
  • Enhanced video-centric user interface that includes grid view layouts for larger meetings
  • Files are organised in searchable and persistent shared workspaces and can be accessed and shared easily during meetings

  • Comprehensive, high-quality and cloud-based audio and HD video calling with enterprise-grade PBX features, including local PSTN and options for international calling
  • Add Dedicated Instance(s) for advanced customisation to meet your specific needs during your cloud migration
  • Group features, including unlimited subscriptions of auto-attendant and shared call appearances
  • Seamless transitions from calling to meetings where you can instantly share your screen, file or messages using the mobile app or your computer
  • Ability to make calls to any other Cisco Webex user in any company via SIP dialling, landline and mobile phones via the PSTN from the Cisco Webex app on your mobile phone or desktop
  • Simple call management features, including shared lines, hunt groups and hold and resume
  • Virtual receptionist can be added to greet callers and personalise voicemail for every user
  • Option to add the entire Cisco multi-platform phones and headset portfolio and the complete range of Cisco video endpoints, leveraging Cisco Hardware as a Service

A service suite which focuses on primary pillars to assist you in evaluating and implementing your UC&C needs

UC&C Predefined Adoption services including training sessions, job aid creation, end user guides

Premises infrastructure consulting

The Lumen CPE Technical Assistance Centre engineering team will help you configure complex UC&C solutions to interoperate with existing premises infrastructure

Managed UC&C cloud services

Including managing your Cloud Session border controller, reporting and analytics, TN management and tenant cloud collaboration services

SIP connected audio services

Enables an integrated audio- and web-conferencing solution and includes Lumen access to the UC&C platform bridging


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