Arctic Glacier

Driving digital transformation in manufacturing with smarter, faster and safer ice logistics.

Arctic Glacier

Driving digital transformation in manufacturing with smarter, faster and safer ice logistics.

140 years of ice. Built for what’s next.

Arctic Glacier needed more than just reliability—they needed speed, safety and smarter operations. With outdated systems slowing them down, they turned to real-time data and automation to keep 65,000+ customers stocked and satisfied. Now, with modern IT and 24/7 support powering nearly 100 sites, they’re delivering premium ice faster, cutting costs and staying cool under pressure.

Current Lumen customer compensated for their endorsement.

140 years of ice. Built for what’s next.

Arctic Glacier needed more than just reliability—they needed speed, safety and smarter operations. With outdated systems slowing them down, they turned to real-time data and automation to keep 65,000+ customers stocked and satisfied. Now, with modern IT and 24/7 support powering nearly 100 sites, they’re delivering premium ice faster, cutting costs and staying cool under pressure.

Current Lumen customer compensated for their endorsement.

A pile of Arctic Glacier ice is handled by a worker wearing a yellow vest.
A pile of Arctic Glacier ice is handled by a worker wearing a yellow vest.  PlayButton

See how Arctic Glacier scales smarter ice logistics with real-time data and modern IT infrastructure (2:24)

Challenges

  • Disjointed IT systems slowed operations and decision-making
  • Outdated tools strained IT and increased downtime
  • Strict compliance required better monitoring and controls

Challenges

  • Disjointed IT systems slowed operations and decision-making
  • Outdated tools strained IT and increased downtime
  • Strict compliance required better monitoring and controls

Solutions

  • Lumen® Dedicated Internet Access (DIA) provides fast, reliable connectivity with real-time data access
  • Lumen® Managed Network Services provides 24/7 IT support for end users and centralizes network monitoring
  • Lumen Customer Provided Equipment as a Service (CPEaaS) delivers hardware upgrades with no upfront cost

Solutions

  • Lumen® Dedicated Internet Access (DIA) provides fast, reliable connectivity with real-time data access
  • Lumen® Managed Network Services provides 24/7 IT support for end users and centralizes network monitoring
  • Lumen Customer Provided Equipment as a Service (CPEaaS) delivers hardware upgrades with no upfront cost

Results

  • Faster, smarter distribution with real-time monitoring
  • 24/7 IT support and reliable connectivity across 100 sites
  • Top-tier food safety, passing 8+ audits/year
  • Scalable operations with data-driven forecasting

Results

  • Faster, smarter distribution with real-time monitoring
  • 24/7 IT support and reliable connectivity across 100 sites
  • Top-tier food safety, passing 8+ audits/year
  • Scalable operations with data-driven forecasting

What works for Arctic Glacier

Arctic Glacier logo

“Lumen is the backbone that allows us to deliver high-quality ice products efficiently and reliably—so our customers never run out.”

 

— Doug Saunders, Chief Information Officer

Arctic Glacier

Current Lumen customer compensated for their endorsement.

“Lumen is the backbone that allows us to deliver high-quality ice products efficiently and reliably—so our customers never run out.”

 

— Doug Saunders, Chief Information Officer

Arctic Glacier

Current Lumen customer compensated for their endorsement.

Businessperson sits in front of freezers with Arctic Glacier logo on them.

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